Questions & Answers

Q: QuestionCan the headphones match the high volume on the T.V while muting the volume on the T.V. I need them up really high for my mother to hear while we have it on mute for peace and quiet.

Asked 5 years ago by Mark.

• A:Answer I bought them for my stepdad. They seem to work really good. Definitely loud enough for anyone in my opinion.

  Answered 5 years ago by NathanVerified Purchase

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Q: QuestionAre there any delays on the audio?

Asked 5 years ago by SteveM.

• A:Answer No delays. On a scale of 1-10 being the best. 10

  Answered 5 years ago by CherieMVerified Purchase

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Q: QuestionAre these headphones compatible with a Sony Bravia TV?

Asked 5 years ago by JR.

• A:Answer Yes

  Answered 5 years ago by Yeny

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Q: QuestionCan the Insignia RF Wireless over-the-ear headphones be used over hearing aids or should hearing aids be removed when using the headphones?

Asked 5 years ago by Anonymous.

• A:Answer Either way.

  Answered 5 years ago by MR66Verified Purchase

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Q: QuestionDo I have to have Bluetooth headphones if my tv has Bluetooth

Asked 5 years ago by Liz.

• A:Answer No, but the opposite would be true, unless an adapter was installed.

  Answered 5 years ago by Jaxhome

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Q: QuestionDoes it really matter if right side is on right ear? Purchased them for my 92 year old mother who has memory issues and would never remember R is for right ear. Please advise...

Asked 6 years ago by Anonymous.

• A:Answer Hi. Thank you for sharing your inquiry with us. The reason for the labeling is that most music is recorded in stereo, which means it has separate recordings for right and left ears, and this fools our brain into thinking the sound is coming from different places, rather than a single source. Nevertheless, they can still be used the other way around with not much difference regarding sound. Alexander G. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionI just bought an OLED 4K HD LG TV with LG sound bar, LG surround sound kit, and ROKU premiere. I have three kids. Can I buy three (or four) of these and have them all hooked up to my TV wirelessly? Kids love the new TV, but driving Mom bananas!

Asked 6 years ago by Anonymous.

• A:Answer Hi! I understand that you would like to connect this three (or four) headphones to the TV. I would like to explain that the docking stations can connect to the TV to different ports, but once connected, the sound could only be sent to one of this jacks (depending on the TV model and settings), so I don't think you will be able to connect more than one docking station and get sound. If you would like further assistance, please contact us and we will gladly try our best to help you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionMy tv is on the wall. Don’t want wires hanging down. Can this be plugged into wall without being plugged into tv.

Asked 6 years ago by Cathy.

• A:Answer Hi, Cathy. I appreciate you sharing this inquiry with us. The Docking Station required to be physically connected to an audio source device, either through RCA or Optical cord. It is not possible to be connected wireless. The wireless function is between the Docking Station and the Headphones only. Alexander G. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow do I hook up my invictia wireless head phones to my tv with a cable box

Asked 6 years ago by Stevei.

• A:Answer Use the red and white audio plugs the headphone came with. Audio out on TV Audio In on charging stand Red goes with red White goes with white

  Answered 6 years ago by DirkDiggler

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Q: QuestionMy head phones are working well but when I watch HBO GO all i get is a loud humming sound, any suggestions

Asked 6 years ago by cp.

• A:Answer You may have done this already but all, I can suggest is that you check out the backside of your TV to see if you can insert your connections in another area.

  Answered 6 years ago by GENIUSVerified Purchase

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Q: QuestionAccording to replies about the battery, supposedly it cannot be replaced. That being said, how long will the unit last, say using it 4-5 hours per day?

Asked 6 years ago by Jan.

• A:Answer Since the batteries can last as long as 10 hours I would [once or twice a month] leave it on until the batteries drain completely and charge it fully so it doesn't develop battery memory and only lasts 4-5 hours only. How long the batteries last should be years with normal use...

  Answered 6 years ago by Martin

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Q: Questionwhen the headset is not in use, do you keep it on the charging dock - plugged in or unplugged?

Asked 6 years ago by TR.

• A:Answer Plugged in.

  Answered 6 years ago by ChuckieVerified Purchase

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Q: Questionmy head set works fine with tv but when I try to use my vcr I get no audo how do I fix this

Asked 6 years ago by jimmy.

• A:Answer You would have to connect to the audio out of you VCR.

  Answered 6 years ago by DonWVerified Purchase

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Q: QuestionWill this hook up to hdmi in 3 (arc). Or Digital audio out (optical) Samsung tv

Asked 6 years ago by Jerrie.

• A:Answer Will hook up to any TV that has digital audio output. That’s how I did it also called RCA. My tv didn’t have enough HDMI ports.

  Answered 6 years ago by ShirlVerified Purchase

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Q: QuestionI got the Insignia NS-HAWHP2 headphones and they are just what I wanted. My problem is that I'm having trouble putting them together. Is there someone at BestBuy in Pentagon City whom I could bring them to and get help in person.

Asked 1 day ago by Pinki.

Q: QuestionHow to sync headphones to TV?

Asked 1 month ago by Roberts.

Q: QuestionWhat is the lighted white strip in the front of the base for?

Asked 1 month ago by Michael.

Q: Questionwhere can I get instructions to hook these up. Lost mine.

Asked 2 months ago by Billy.

Q: Questionsupport for Insignia NS-HAWHP2 digital wireless headphones

Asked 2 months ago by Anonymous.