Questions & Answers

Q: QuestionI want to send video to my PC from an external camera that outputs HDMI. Will this convert HDMI to USB for that purpose?

Asked 5 years ago by Jeremy.

• A:Answer You need a HDMI Capture card to do that.

  Answered 4 years ago by aguy

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Q: QuestionWill this product work with MacOS 10.15 Catalina?

Asked 4 years ago by DiMag20.

• A:Answer This adapter works with macOS 10.12 or newer systems (except macOS 11 Big Sur). Easy-to-install online driver lets you get started quickly.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have a Lenovo Yoga 730 - will this work if I connect it to my old Sony tv? The last adapter I bought for USB C didn't work.

Asked 4 years ago by Anonymous.

• A:Answer Yes it will, my desktop is pre historic and its works perfect

  Answered 4 years ago by ZipcashVerified Purchase

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Q: QuestionIs this adapter compatible with Windows 11? The driver download specifies Windows 10... I have Windows 11 on my Lenovo Yoga 7i laptop and no matter what I do, my monitor doesn't show up as detected.

Asked 3 years ago by Maddyp.

• A:Answer Hi There, I highly advice to contact Insignia Customer Service U.S. and Canada: 1-877-467-4289, Daily 8 a.m. to 9 p.m. CT. Insignia Support Alvin www.insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questionwhere can i find driver to download

Asked 3 years ago by mims.

• A:Answer The Driver is available under the Overview section. Also, here is the link: https://files.bbystatic.com/eIIjllUDR%2BtSwTmQDCkEaQ%3D%3D/NS-PCA3H_Windows_10_and_MAC_drivers.zip.zip

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhy my monitor shows "no HDMI signal from your device" I am using my MacAir with the latest BigSur system. Please help!!!

Asked 4 years ago by Maeve.

• A:Answer Unfortunately, this adapter is not compatible with macOS 11 Big Sur.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this product works with MacOS High Sierra 10.13.6?

Asked 2 years ago by Robodlan.

Q: QuestionDoes this item allow me to plug in a drawing tablet via hdmi? I ask due to not having an open hdmi port.

Asked 3 years ago by Jb.

Q: QuestionDoes this adapter work with Mac model A1466

Asked 3 years ago by Mouse.

• A:Answer No, it will not work its usb type A, use usb type C. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this support a vertical orientation screen on Mac Catalina? Rotation option doesn’t show up when screen is plugged in.

Asked 3 years ago by Anonymous.

• A:Answer Hello there, Select the Start button, then type settings. Select Settings > System > Display, and choose a screen orientation from the drop-down list next to Display orientation. Insignia Support Louise www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan this be used with Samsung galaxy 7 smart phone?

Asked 3 years ago by yeaikniow.

• A:Answer It is not compatible with mobile devices. Mary II Insignia Customer Support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work on my Xbox series s my HDMI port is broke so I'll need to find a different way to see the screen

Asked 3 years ago by Tony.

• A:Answer HiTony, Unfortunately this Insignia™ - USB to HDMI Adapter - White will not work with the Xbox Series S, as the only way to output a display through the console is through the HDMI port on the system. Insignia Products Lisa https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use this to sync my Apple TV 4K with laptop and iTunes with no hdmi port?

Asked 3 years ago by Jmdebord.

• A:Answer Please visit www.insigniaproducts.com and check user guide/manual for system requirements. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this device support HDCP 2.2? This compatibility is required when using HDMI output for Fubo.tv Thanks!

Asked 3 years ago by RG.

• A:Answer Hi RG, It's compatible with HDCP 2.2 as well as backwards compatible with HDCP 1.4. It also supports 4:4:4 chroma subsampling for top-level PC gaming or using your HDTV as a PC monitor, as well as 36-bit Deep Color (12 bits per channel). If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionMy hdmi broke on my tv so can I use this to plug into my usb and use the hdmi in for my roku

Asked 3 years ago by Scoe.

• A:Answer No, this adapter does not convert the USB port on your TV into an HDMI input. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questioncan i connect my dvd's hdmi to play dvd to my laptop

Asked 3 years ago by Anonymous.

• A:Answer The graphics ports on a laptop are for output only. So even if your DVD player did have HDMI-out, you still can't play it through your laptop. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this product work to be able to use the three screens I have a dell inspiration 5490

Asked 3 years ago by Leo.

• A:Answer Hi Leo! Unfortunately not, it will not work for three screens. Insignia Support Alvin www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this allow me to use a Roku streaming stick on my laptop.

Asked 3 years ago by Anonymous.

• A:Answer No, because laptop have no HDMI input. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have a 2015 MacBook pro I can't find the driver for the Insignia multi-monitor HDMI adapter. Can you help? It's not on Insignia's website

Asked 3 years ago by Tytan.

• A:Answer Please visit https://www.insigniaproducts.com/pdp/NS-PCA3H/6418342 click on the Support & Downloads tab and click on "Files(s)" next to Drivers, Firmware & Software.

  Answered 3 years ago by InsigniaCustomerSupport

  
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