“The Craftsman 53918 is on the list of compatible garage door openers. I have a Craftsman 53918D. I don't know the difference between the two models, but I cannot get the Insignia controller to work reliably with mine. Any ideas?”
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Your Craftsman 53918D should be using a 3-button wall panel as shown in image below. If your wall button panel matches this layout, then it is compatible.
Sorry, there was a problem. Please try again later.If your issue is the door controller reporting "No Response" in the Home app, it has nothing to do with the compatibility of your garage door opener. It appears to be a common and widespread issue with this device. Your best bet is calling Insignia support and beating the dead horse, er, I mean performing the usual troubleshooting steps with them over the phone, you know, restart, remove the device, re-add, sign out of everything, sign in, screw everything else up that was actually working just to confirm this device in fact doesn't work.
Sorry, there was a problem. Please try again later.If its not working reliably, I would suspect the problem maybe with your WiFi signal strength. It could also be caused if you have a mixed 2.4/5.0 GHz WiFi. I usually suggest people have a separate 2.4 GHz SSID just for IOT devices.
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