“My Insignia Wi-Fi Smart plug all of a sudden went off. I have tried to connect it again and get as far as the "Pair your device to the Wi-Fi network" screen, and then I get the error message "Unable to connect to (my wifi)". I reset my router already.”
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That happened once to me when neighborhood had a power outage; had to reset plugs; unlink them from Insignia Connect app; remove them from Google Home. Pretty much started all over again. Works fine again. It's a pain but I heard from other friends that other brands of smart plugs suffer the same mishaps when power is disconnected for an extended period.
Sorry, there was a problem. Please try again later.All four of mine stopped communicating with the app. Tech Support told me it's a known problem until they update the app
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