“Once I connect to Insignia Smart Plug, am redir to app to select a WiFi net. Connect to the WiFi net doesn’t work. I’ve seen posts saying not to select a WiFi network after being redir to the app but to click Done instead. There is no Done, just Cancel.”

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• I returned both plugs and bought WeMo instead. They were a cinch to connect and they work flawlessly. Sorry Insignia.

  Answered by Steph 7 years ago

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• I was just informed by Insignia that it is a server error and they are working on fixing it. I'm very upset, bc I threw out what I thought was a garbage product. Terrible CS.

  Answered by LEMADU 7 years ago

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