“I removed a smart plug room from the application without first deleting the smart plug configuration. Now I cannot get the smart plug to reconnect to the application. What do I do to reset the application to accept the smart plug?”
Answer This Question
1-2 of 2 Answers
All four of mine stopped communicating with the app. Tech Support told me it's a known problem
Sorry, there was a problem. Please try again later.If you use an Apple device (iPhone, iPad) to set up the smart plug, you'll have to wait for another update for the application for the connection to be stable. I contacted Insignia about the bug in the application and they informed me that the Android version should be updated now but they don't have a timetable for the iOS app update.
Sorry, there was a problem. Please try again later.