Questions & Answers

Q: QuestionCan you set the alarm to wake to music from phone by bluetooth? Does the clock have a automatic setting for day light savings? Thank you

Asked 5 years ago by James.

• A:Answer Hi, I'll be glad to assist! The Ion Charge time uses a built-in alarm, and will not start playback from a connected Bluetooth device when the alarm is triggered. The product will need to be manually adjusted for Daylight Savings.

  Answered 5 years ago by ION AUDIO

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Q: QuestionAre there bumps or something to identify the "alarm off" button while in the dark? I wouldn't want to have to turn the light on to turn off the alarm. is the wireless charger finicky like other aftermarket chargers?

Asked 6 years ago by Dave.

• A:Answer Hi! Happy to help! The buttons are not raised, but pressing any of the buttons will snooze the alarm for 9 minutes. Pressing and holding the alarm button will then disable the alarm until the same time the following day.

  Answered 6 years ago by ION AUDIO

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Q: QuestionHi my ion charge time minutes digit is not showing on display

Asked 3 months ago by Amin.

Q: QuestionMy Charge Time alarm clock is overheating. The temperature feature says 168* F and the back of the alarm feels burning hot. Can this be repaired? How do I stop it from overheating?

Asked 6 months ago by AV.

Q: QuestionAre they a app for charg time pulse

Asked 1 year ago by Moe.

Q: QuestionHow do I get the military time off and just have regular time

Asked 3 years ago by Wendy.

• A:Answer Press the "arrow" buttons and the play/pause buttons for about 3 seconds. It will come up with the "12 h" on the screen for the typical clock!

  Answered 1 year ago by Anonymous

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Q: QuestionHow can I disconnect alarm? I can change the time it goes off, but I really don’t want an alarm going off on the weekends.

Asked 4 years ago by Carol.

Q: QuestionWe have an iPhone but the green light just flashes and never goes solid

Asked 4 years ago by Scottm.

Q: QuestionWill the alarm clock go off by its self if noone is home

Asked 4 years ago by Anonymous.

Q: QuestionWill it still charge if I have a case on my phone?

Asked 5 years ago by Ashley.

• A:Answer It is recommended to remove the case from your phone so that proper contact with the charging pad can be made with your phone.

  Answered 5 years ago by ION AUDIO

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Q: QuestionDoes this work with an iPhone 6S and an iPhone 8?

Asked 6 years ago by girlsnme2003.

• A:Answer Yes

  Answered 6 years ago by ION AUDIO

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Q: QuestionWill this work with an iPhone 6s and iPhone 8? thank you!

Asked 6 years ago by girlsnme2003.

• A:Answer Yes

  Answered 6 years ago by ION AUDIO

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Q: QuestionHow can I get the time of day to stay set correctly?

Asked 5 years ago by MissT.

• A:Answer Hi! Happy to help! If you're having trouble using your ION Charge Time, please contact our support team directly: ionaudio.com/support

  Answered 5 years ago by ION AUDIO

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