Questions & Answers

Q: QuestionWhat is the range for the bluetooth on this speaker?

• A:Answer This speaker uses Bluetooth® 5.0, which allows you to stream and control your music wirelessly up to 100ft.

Q: QuestionHow can I control the audio and lighting on this speaker?

• A:Answer You can control the audio and lighting using the ION Sound XP™ app on your iOS or Android phone.

Q: QuestionDoes this speaker have a built-in microphone?

• A:Answer Yes, the speaker has a built-in microphone with a mute button, making it an instant speakerphone.

Q: QuestionWhat is the size of the speakers on this device?

• A:Answer This device has dual 2” (50mm) full-range speakers that deliver lifelike sound.

Q: QuestionCan I use this speaker with my computer?

• A:Answer Yes, the Meeting Mate has a versatile design and can be used as a sound bar for your phone, computer, or TV.

Q: Questionwill the speaker work using the micro usb cable? or is it just bluetooth[?

Asked 4 years ago by packersfan036.

• A:Answer Yes, the Meeting Mate can be connected to a computer via micro USB for use with your computer.

  Answered 4 years ago by ION AUDIO

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Q: QuestionWhat is overall dimension of speaker

Asked 4 years ago by LaPazguest.

• A:Answer lol. So per the company, this beast is over a foot wide, almost 3 inches tall, and about 3 inches deep. That really doesnt match the picture.

  Answered 4 years ago by SockCucker

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Q: QuestionIs there distance parameters when using the microphone? Can the speaker/microphone be stationary or does it need to be passed around? Can it allow 25 people in a room to speak without passing the microphone/speaker around?

Asked 4 years ago by Anonymous.

• A:Answer Hello, Thanks for your question! The meeting mate- like most microphones will be served best by being within closer proximity. I would recommend users be within 5 feet of the product at the most.

  Answered 3 years ago by inMusic Support

  
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Q: QuestionHow do I connect 2 speakers at the same time so i can surround my self with the music?

Asked 3 years ago by klay.

• A:Answer The Ion Audio Meeting Mate is not designed to linked to other Meeting Mates for stereo playback.

  Answered 3 years ago by inMusic Support

  
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Q: QuestionDoes this work with Microsoft teamIOs

Asked 1 year ago by Rico.

• A:Answer Indeed, use it daily for MS Teams meetings.

  Answered 11 months ago by badqatVerified Purchase

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Q: QuestionWill This Work on My Moble Phone & Play off Streaming Music like (Pandora& Amazon Music, Utube.?

Asked 2 years ago by Chris.

• A:Answer Yes, you can Bluetooth or via USB. Please music ice and clear but there’s not a lot of bass.

  Answered 2 years ago by user467533

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Q: QuestionIs the power source for this speaker and microphone come from a 110 volt plug in or is the only wire to support the device to be plugged into the computer?

Asked 2 years ago by Benny.

• A:Answer The Meeting Mate comes with a micro-USB cable which can be connected to any USB phone charger or computer USB port!

  Answered 2 years ago by inMusic Support

  
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Q: QuestionCan I plug an external microphone into my Ion meeting mate. The internal mic is very week

Asked 2 years ago by rnr.

• A:Answer Hello, thanks for reaching out. There is no mic input on the Meeting Mate. The aux-in will work for any line-level signal, like a mixer, to which you could connect a mic to. But connecting a mic to the Aux input would not provide great quality, and it will be very quiet.

  Answered 2 years ago by inMusic Support

  
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Q: QuestionHow does it sound when playing music?

Asked 2 years ago by Nancy66.

• A:Answer Mine is connected to a PC. It works great on W10 & W11. I often play music and videos with it. It's not super-duper with its volume, but I'm very pleased with it and what it can do.

  Answered 2 years ago by BFinnVerified Purchase

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Q: QuestionMy ION Meeting Mate speaker disconnects in few seconds after on when playing music from my Samsung phone. Suddenly because it was fine for months The Chinese voice speaks 3 times and the speaker is off. Do I need to reset it? Where is the reset button?

Asked 3 years ago by IONMeetingMate.

Q: Questionis this device compatible with Windows 10 and Teams conferencing software?

Asked 3 years ago by Suzanne.

• A:Answer I used mine for over a year using W10. Works great! I'm now using it on W11 with no issues.

  Answered 2 years ago by BFinnVerified Purchase

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Q: QuestionBluetooth was disconnected from both the Meeting Mate and from the PC and the device won't connect via USB with Bluetooth turned off on both devices. Do I have to remove the device entirely from the PC's Bluetooth list of connections to run USB?

Asked 3 years ago by JohnUtah.

• A:Answer First, I would make sure that it is configured correctly in the computer's settings, for Windows: Go to Start Menu > Control Panel > Sound, select Meeting Mate under the Recording and Sound Playback tabs, and choose Set Default. If you continue to have issues, please reach out to us at www.ionaudio.com/support.

  Answered 3 years ago by inMusic Support

  
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Q: QuestionI connected the Meeting Mate successfully via Bluetooth, but can now no longer get the speaker or microphone to work when connected via USB. How can I successfully change from Bluetooth to USB?

Asked 3 years ago by JohnnyUtah.

• A:Answer Bluetooth was disconnected from both the Meeting Mate and from the PC and the device won't connect via USB with Bluetooth turned off on both devices. Are you suggesting that I have to remove the device entirely from the PC's Bluetooth list of connections? If so, this means that I can only have the Meeting Mate connected via one option - either USB or Bluetooth - to any single device?

  Answered 3 years ago by Anonymous

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Q: QuestionWould this work as a microphone for a meeting of 50 people in an old adobe? What accessories would it need.

Asked 3 years ago by micformeeting.

• A:Answer It’s Bluetooth and holds a charge from the battery. You don’t need anything to make it work

  Answered 3 years ago by JohnFVerified Purchase

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