Questions & Answers

Q: QuestionHow far does the telescopic arm on this mount extend?

• A:Answer The telescopic arm extends from 4.9 inches to 8.3 inches.

Q: QuestionHow does the iOttie car mount attach to my car?

• A:Answer It uses a strong suction cup that can be attached to either the windshield or dashboard.

Q: QuestionDoes this mount come with a charger?

• A:Answer No, a charger is not included with this mount.

Q: QuestionDoes this mount work with iPhones?

• A:Answer Yes, this mount is compatible with Qi-enabled smartphones, including iPhones.

Q: QuestionA review says that it is not compatible with an Otterbox case. Is that correct?

Asked 4 years ago by Printerink.

• A:Answer I have a very thin case on my iPhone 12 Pro and it will not charge with the case on. So I can't imagine it will work with an Otterbox.

  Answered 4 years ago by Genie

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Q: QuestionWill this work for iPhone Max 12?

Asked 4 years ago by Shaunn.

• A:Answer Yes

  Answered 4 years ago by FaunaVerified Purchase

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Q: QuestionDoes it work with a Samsung s8

Asked 5 years ago by Anonymous.

• A:Answer It should. I use mine for my iPhone and Galaxy 10e.

  Answered 5 years ago by Mike

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Q: Questionwhat type of usb port does this version have?

Asked 7 months ago by Hawaii.

• A:Answer Hi Hawaii, The Easy One Touch Wireless 2 has a Micro USB cable.

  Answered 7 months ago by iOttie Customer Support

  
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Q: QuestionCan you use it with an iphone 13 Pro max?

Asked 3 years ago by CherBear.

• A:Answer Sure will!

  Answered 3 years ago by Kat2Verified Purchase

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Q: QuestionI initially placed this on my dash but due to the contours, the adhesive did not work. I now want to adhere it to my windshield but I can’t get the black disk off the suction cup. Does anyone have advice on how to get it off without breaking the unit?

Asked 4 years ago by Snowy.

• A:Answer It does come off. I removed mine after a year. Just slowly start pulling hard.

  Answered 4 years ago by MhaysVerified Purchase

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Q: QuestionWill this work on Galaxy S21 Ultra?.. and with the case on?

Asked 4 years ago by OmarR.

• A:Answer Yes, I'm using it with a heavy duty otterbox case and a galaxy s22 ultra.

  Answered 3 years ago by CorEVerified Purchase

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Q: QuestionDoes it fit the iPhone XS Max?

Asked 4 years ago by Luke.

• A:Answer Yes it does

  Answered 4 years ago by NelsyVerified Purchase

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Q: QuestionDoes this mount turn horizontal?

Asked 5 years ago by Anonymous.

• A:Answer Yes it does turn horizontal

  Answered 3 years ago by MatopookieVerified Purchase

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Q: QuestionWhat is the charging rate of this mount?

Asked 5 years ago by RCK2.

• A:Answer 7 watts for iPhones and 10 watts for Samsung Galaxy Phones.

  Answered 5 years ago by Mike879Verified Purchase

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Q: QuestionDoes this work with a case over your phone

Asked 3 months ago by Sp1ce.

• A:Answer Works with a pixel 7 pro with OtterBox case.

  Answered 3 months ago by WaynePVerified Purchase

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Q: QuestionWill this work with a Samsung S25 Ultra?

Asked 3 months ago by Cord.

• A:Answer Hi Cord, the inner arm width for the Easy One Touch Wireless 2 is 95.25mm or 3.75 Inches. So, it will depend on the thickness of your phone case if you have one. Hope that helps.

  Answered 3 months ago by iOttie Customer Support

  
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Q: QuestionWill this work with an iPhone 16 that has the magnetic case?

Asked 11 months ago by Hm.

• A:Answer Hi there, simple answer, it should, since it works with the iPhone 16 series as well.

  Answered 11 months ago by iOttie Customer Support

  
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Q: QuestionDoes charger work with iPhone SE?

Asked 1 year ago by teri.

• A:Answer Yes I have 1 SE newer generation and it works It won’t work with the older generation SE as it doesn’t support wireless charging

  Answered 5 months ago by MauroZVerified Purchase

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Q: QuestionMy phone overheats every time I charge using this charger? What can I do to prevent that? I have a Galaxy Note20 Ultra 5g

Asked 1 year ago by Keith.

• A:Answer I’m not really sure maybe the products using together is causing the overheating issue

  Answered 11 months ago by SonjiFVerified Purchase

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