Questions & Answers

Q: QuestionCan the bottom foot of the mount be adjusted?

• A:Answer Yes, the bottom foot can be lowered using the spring button to accommodate larger phones.

Q: QuestionWhat is the purpose of the magnetic cable organizer?

• A:Answer The magnetic cable organizer, located on the bottom foot button, allows you to neatly store your charging cable when not in use by attaching the included magnetic tab to it.

Q: QuestionHow does the Easy One Touch mechanism work?

• A:Answer The Easy One Touch mechanism allows you to lock and retrieve your smartphone in seconds with a quick one-handed motion. Simply press the locking side arms and place your phone against the trigger button for automatic securing.

Q: QuestionIs this car mount compatible with most vehicles?

• A:Answer Yes, it can be easily installed onto most vehicle CD slots and locks into place with the locking lever mechanism.

Q: QuestionAre there any instances of this unit causing any wear, sagging, or otherwise damaging the dashboard area around the CD player? Thanks.

Asked 4 years ago by Mike.

• A:Answer Not in my case. It is designed well. No issues to my vehicles dash, and is the most secure mount I’ve ever owned

  Answered 4 years ago by widebodywill

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Q: QuestionCan a cd still play if this installed?

Asked 4 years ago by Anonymous.

• A:Answer Yes, I had a DVD playing and installed the product while playing.

  Answered 4 years ago by Worm3669Verified Purchase

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Q: Questionwill this work for a samsung galaxy s20 plus

Asked 4 years ago by deedee.

• A:Answer Yes, I have a iPhone 8 plus with otter case and it holds it no problem

  Answered 4 years ago by Madrone

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Q: QuestionWill this damage the CD player?

Asked 4 years ago by TexasGirl.

• A:Answer I have had this product for a month. Only installed and removed a couple of times. Mostly leave CD holder installed. It has not damaged my CD player.

  Answered 4 years ago by TimbVerified Purchase

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Q: Questionwill this work using for a A42 5G cell phone? ?

Asked 3 years ago by busymom.

• A:Answer Hi there! This product does work with the galaxy A42 5G

  Answered 3 years ago by iOttie Customer Support

  
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Q: Questioni cant seem to get the middle wedge to move to get it to stick in my cd player. followed all instructions in manual

Asked 4 years ago by addydaddy.

• A:Answer You have to put pressure on the clip. Like pinch it strongly while inside the CD area. It won’t break. I thought something was wrong because it was hard to maneuver but after adding more pressure than normal, it definitely works. I also tried to undo it to ensure it wouldn’t break and it still works.

  Answered 3 years ago by GalaxyElectronicsVerified Purchase

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Q: QuestionI would like to know what type of material the inserted CD part is made of. Is it hard plastic? I want to know if in worst case, would pieces crack and get stuck on my cd slot. I live in an area where it gets very hot (~100F) and cold (~10F) year around.

Asked 4 years ago by Buyer.

• A:Answer The part that goes into the CD slot is made of good quality metal covered by rubber. Nothing will break off even under heat stress

  Answered 4 years ago by Gilbert

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Q: QuestionWill this case work with a popsocket installed on the back of the phone? Thanks.

Asked 4 years ago by Popsocket.

• A:Answer I have a PhoneFin (finger loop that flattens out) on my phone and have no issues. I wouldn't think a Popsocket would be much different in thickness when flattened.

  Answered 4 years ago by KeurigfanVerified Purchase

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Q: QuestionWill this product fit a 2016 Nissan Frontier?

Asked 4 years ago by Pilaboy.

• A:Answer If you have a CD player you don't use then yes it should fit

  Answered 4 years ago by Jimee

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Q: QuestionIs this compatible with 2016 SRX Cadillac?

Asked 3 months ago by Anonymous.

• A:Answer Hi there, based on the images I looked up, it should be compatible. The only issue is if you use the display. The phone mount will obstruct it..

  Answered 3 months ago by iOttie Customer Support

  
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Q: QuestionEasy One Touch 5 CD slot mount. It vibrates some and it moves some in the CD player.I did lock it w/Lever. Should I be installing square tiny “bracket” to stabilize it? manual didn’t really describe how or why to use this part that came with mount.

Asked 2 years ago by DJ.

• A:Answer Yes

  Answered 1 year ago by Bradyone3Verified Purchase

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Q: QuestionYou have a cellphone holder for $24.99 Can my Samsung Galaxy Z Fold 4 5g work?

Asked 2 years ago by Tony.

• A:Answer Yes

  Answered 1 year ago by LuisVVerified Purchase

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Q: QuestionWhat is the charging wattage for the iottie? Apple tells me that it needs to be 20 watts minimum or my phone battery will be damaged. Thanks and regards

Asked 2 years ago by Jeff.

• A:Answer This doesn’t charge your phone.

  Answered 2 years ago by JayZVerified Purchase

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Q: QuestionCan the CD bracket be easily removed from the cd player when I’m not using it? I have a 2014 Outback.

Asked 2 years ago by PhiloneL.

• A:Answer Yes! It’s very easy to uninstall!

  Answered 2 years ago by SouthernMama

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Q: QuestionCan this accommodate a wallet case making the phone depth just under 1”?

Asked 2 years ago by Anonymous.

• A:Answer yes

  Answered 9 months ago by MichaelBVerified Purchase

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