Questions & Answers

Q: QuestionCan the Roomba be programmed to clean at specific intervals?

• A:Answer Yes, the iRobot Roomba Essential Robot can be programmed to clean at specific intervals.

Q: QuestionIs the Roomba compatible with other smart home devices?

• A:Answer This Roomba model can be used with Amazon Alexa.

Q: QuestionWhat is the cleaning path width of the Roomba?

• A:Answer The Roomba's cleaning path width is 7 inches.

Q: QuestionCan I create a map so it stays off the rug??

Asked 11 months ago by MustKnow.

• A:Answer Hello, The robot only creates an internal map and does not use our Imprint™ Smart Map technology - https://homesupport.irobot.com/s/article/64102 Rugs would need to be manually removed before the cleaning mission.

  Answered 11 months ago by iRobot representative

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Q: QuestionWhat router is suggested for this unit

Asked 1 year ago by Terry.

• A:Answer Hello Terry, The robot can only connect to 2.4 GHz network, so a 2.4 GHz connection is needed.

  Answered 1 year ago by iRobot representative

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Q: QuestionDoes this damage vinyl or hardwood flooring?

Asked 3 months ago by Ella.

• A:Answer Roomba robot vacuums are generally compatible with a wide range of hard floor types, including sealed hardwood, tile, linoleum, vinyl, marble, and stone. They are also designed to work on many types of carpets and rugs. However, it's crucial to ensure that hardwood floors have a protective sealant and that any floor surfaces are in good condition before using a Roomba.

  Answered 3 months ago by iRobot Team

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Q: QuestionDoes it work well for cat hair and litter?

Asked 5 months ago by GalaxyWatch3.

• A:Answer Hello Pumpkin, The robot will work well for cat hair and litter. Roomba robot vacuum can be used to clean up cat litter, but it's best to use it on dry litter and be mindful of potential hazards like wet clumps.

  Answered 5 months ago by iRobot Team

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Q: QuestionWill it vacuum hardwood and area rugs in one vacuum time or do I have to do all hardwood and then area rugs?

Asked 6 months ago by Anonymous.

• A:Answer Hello, That would depend on how large the environment is that the robot is cleaning. The robot has a run time of up to 120 minutes, so if the environment can be covered in that time, the hardwood and area rugs will both be cleaned.

  Answered 6 months ago by iRobot Team

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Q: Questiondoes this go over 1" rugs

Asked 6 months ago by Tony.

• A:Answer Hello Tony, The maximum height of a threshold that all Roomba models can transition over, when performing a cleaning cycle, is ⅝ in (1.6 cm).

  Answered 6 months ago by iRobot Team

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Q: QuestionWhy doesn’t my rooms automatically empty into the bag? Ph

Asked 6 months ago by Anonymous.

Q: QuestionWhy doesn't my brand new roomba AUTO EMPTY!!!!!!!!!

Asked 8 months ago by Homebar.

Q: QuestionWhat does the warranty cover

Asked 10 months ago by Tracy.

• A:Answer Hello Tracy, great question! We would recommend visiting the attached article to check our iRobot Limited Warranty Policy. We wish you a wonderful rest of your day! https://homesupport.irobot.com/s/article/3096

  Answered 10 months ago by iRobot representative

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Q: QuestionWhere does the liquid go when using the mopping function? Mine didn't come with instructions about it

Asked 10 months ago by Anonymous.

• A:Answer Great question! We would recommend visiting the attached article to review the owner's guide for your Roomba Combo 2 Essential. https://homesupport.irobot.com/s/article/843

  Answered 10 months ago by iRobot representative

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Q: QuestionDoes it vacuum area rugs

Asked 11 months ago by Anonymous.

• A:Answer Hello, The robot will be able to vacuum area rugs.

  Answered 10 months ago by iRobot representative

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Q: QuestionCan Roomba J7+ be used without bags

Asked 11 months ago by Tom.

• A:Answer Hello Tom, Dirt-disposal bags are required to use in the Clean Base of the robot.

  Answered 10 months ago by iRobot representative

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Q: QuestionWhat is the replacement bag for me to purchase once this bag is full/no good?

Asked 11 months ago by Anonymous.

• A:Answer Hello, You can find the bags on BestBuy or go to https://www.irobot.com/en_US/us/2-in-1-robot-accessories

  Answered 11 months ago by iRobot representative

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Q: QuestionDoes this model work with any of the virtual wall barrier devices?

Asked 1 year ago by GrandBob.

• A:Answer No.

  Answered 11 months ago by Anonymous

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Q: QuestionDoes the tank notify you when it is full?

Asked 1 year ago by Anonymous.

• A:Answer Hello, The robot does not have a sensor for identifying when the tank is full.

  Answered 1 year ago by iRobot representative

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