A:Answer The USB-C 10Gbps port does not support video out. To have the HDMI and DP ports to function, you must connect both USB-C host connection to the macbook pro. Please use HDMI and DP cables, no conversions. The USB-C 10Gbps port, is to connect the #2 host cable for the M.2 NVMe to work on computers that only have (1) USB-C port. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.