A:AnswerWe are working with the retailer to get the description fixed. Please visit j5create.com if you need more information on the JCD386 device. Thank you.
A:AnswerThe Mini Dock will only support (1) HDMI display, will not support 11. Unfortunately, it seems the specifications are incorrect. Thank you for bringing this to our attention. Cordially, j5.
A:AnswerIf the Surface Laptop 4 or Pro 4 has a USB Type-C 3.1 Gen 2 port and supports DisplayPort Alt. Mode for video output and Power Delivery for pass-through charge, then the Mini Dock will work. Please contact Microsoft Support to have them verify those features. Thank you.
A:AnswerBecause the JCD386 requires DP alt-mode capability on your USB-C port and your computer does not , this mini dock will not fully function for you. Instead, we recommend the JCD381.