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I have the same issue but only with one of the ears. I do use the smallest size inserts and you have to twist them in but I also only use them when I am sitting in virtual meetings or on demand video training.
Sorry, there was a problem. Please try again later.Hello Gina, we kindly suggest contacting the Jabra Support Team: https://bit.ly/2IoJ8Qo. We are here for you and happy to help!
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