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Questions & Answers

Your price for this item is $699.00
The comparable value price is $1,499.00
Page Showing 1-12 of 12 questions
  • QuestionWhat is the capacity of the Jackery Explorer 2000 V2?

    • Answer The Jackery Explorer 2000 V2 has a capacity of 2042Wh.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty period for this power station?

    • Answer It has a 3-year warranty, extendable by 2 years upon registration.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much does the Explorer 2000 V2 weigh?

    • Answer It weighs 39.5 lbs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of battery does the Jackery Explorer 2000 V2 use?

    • Answer It uses a LiFePo4 battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the power station?

    • Answer You can fully charge the Explorer 2000 v2 in just 2 hours with AC Fast Charging, or in 1.7 hours using Emergency Super Charging via the app. Silent Charging mode takes 5 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the power station have an uninterruptible power supply feature?

    • Answer Yes, it features 20ms seamless switching, providing uninterrupted power during outages.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the operating noise level of the power station?

    • Answer The Jackery Explorer 2000 v2 operates at less than 30dB in Silent Charging Mode.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill it run a large refrigerator and for how long

    Asked by Tom.

    • Answer Dear Customer, Thank you for your interest in the Jackery Explorer 2000 V2! Yes, the Explorer 2000 V2 can run a large refrigerator. Here’s a quick overview: ✅ Power Capacity: Capacity: 2042Wh Output: 3000W (6000W peak) 🧊 Refrigerator Compatibility: A standard full-size refrigerator typically consumes 100–800W, depending on make, size, and efficiency. Assuming an average consumption of 150W running power, the Explorer 2000 V2 can power it for approximately: 🔋 2042Wh ÷ 150W ≈ 13.6 hours (continuous use) In real-world usage, refrigerators cycle on and off, so the runtime could extend to 1–2 days per full charge. For longer backup (e.g., during outages or RV trips), we recommend: Using solar panels for continuous recharging during the day Need Help Choosing? Please don’t hesitate to reach out to our customer service team so we can troubleshoot the issue together or provide further support. Customer Service: 📧 [email protected] 📞 +1-888-502-2236 (Weekdays 9 AM to 5 PM PST) Best regards, Jackery Customer Service Team

      Answered by Jackery

  • QuestionCan the jackery explore 2000 V2 power a deep freezer and if so for how long I'm looking to use for everyday use

    Asked by Anonymous.

    • Answer Hi, Thanks for your question! The Jackery Explorer 2000 V2 can power a deep freezer, provided the freezer’s continuous power draw and surge requirements are within the limits of the unit. For precise runtime estimates and setup recommendations, we encourage you to contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) They will help you determine whether the Explorer 2000 V2 is suitable for everyday use with your specific freezer model. Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionI intend to plug this into a car to charge while the car is running. Will that work? Does it come with a 3prong plug or a connector that can be used in the 12V connector in a car?

    Asked by Glenn.

    • Answer Hi, Thanks for your question about charging. You can charge the Jackery Explorer 2000 v2 in your vehicle, but it cannot directly plug into the car’s 12 V lighter socket without the proper cable. You would need the Jackery car charging cable accessory for that to work. jackery.com If you’d like full compatibility guidance or help picking the right accessories, feel free to contact Jackery Support anytime: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionCan this unit be used for a crock pot or a insta pot

    Asked by Sonny.

    • Answer Dear Customer, Thank you for your question regarding the Jackery Explorer 2000 Plus (E2000v2). Yes, the Explorer 2000 Plus can power appliances like a crock pot or an Instant Pot. Both devices generally consume between 300 to 1000 watts depending on the model and cooking settings. Since the Explorer 2000 Plus provides a continuous output of 2200W and has a large battery capacity, it can comfortably run these appliances for several hours. Please ensure the specific wattage of your crock pot or Instant Pot does not exceed the continuous output limit. If you need help estimating run times based on your appliance’s wattage, feel free to contact us. Best regards, Jackery Customer Service Team Email: [email protected] Phone: +1-888-502-2236 (Weekdays 9 AM to 5 PM PST)

      Answered by Jackery

  • QuestionFor how many hours can this generator power an electric fan?

    Asked by Cynthi.

    • Answer Dear customer, Great question! The Jackery Explorer 2000 v2 has a battery capacity of 2,048Wh. To estimate how long it can power an electric fan, you can use the following calculation: Runtime = 2,048Wh ÷ fan power consumption (W) For example: A 30W fan: 2,048Wh ÷ 30W ≈ 68 hours (ideal conditions) A 60W fan: 2,048Wh ÷ 60W ≈ 34 hours A 100W fan: 2,048Wh ÷ 100W ≈ 20 hours Actual runtime may vary slightly depending on fan efficiency, ambient temperature, and inverter loss (~10%). If you have a specific fan in mind, feel free to share its wattage and we’d be happy to give you a more accurate estimate! Best regards, Jackery Customer Service Team 📩 [email protected] | ☎️ +1-888-502-2236 (Weekdays 9 AM–5 PM PST)

      Answered by Jackery