Questions & Answers

9 Questions & 29 Answers
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  • Question
    How do I get more depth of sound (specifically bass) with these headphones?   (7 Answers)

    I bought these last night (spending more money than planned) under the impression that I would have greater sound quality (specifically more bass), but have been very disappointed with its performance. There is almost no bass. I usually play music through my iPhone's Pandora app. Is there an app or some solution that can help me get better quality out of these headphones? Or, is there a wireless set that is comparable in price/quality that is more compatible with iPhone and Pandora music? At its current performance I am seriously debating on returning them.

    By Hannah January 12, 2016.

    Answers
    • Best 
      Answer

      Take them back and for another 20 dollars get the Bose headphones you will see a great difference on sound and when you are on the phone people will hear you, the Jbl sound is muffled cause of the microphone is so far away from your mouth

      By 64dartgt February 19, 2016.

    • Question
      What's the average time fully charged ear buds last for?   (3 Answers)

      By John July 5, 2016.

      Answers
      • Best 
        Answer

        This will last 6 to 8 hours.

        By CommunityAnswer July 7, 2016.

      • Question
        Are they noise cancelling?   (3 Answers)

        By GHS March 29, 2017.

        Answers
        • Answer

          No they aren't. But since they are in-ears, you really don't have issues with hearing external noise.

          By Mistacris July 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        They come with a case?   (2 Answers)

        By Cecilia December 1, 2016.

        Answers
      • Question
        Do they come fully charged or do you need to charge before first use? Planning picking up on way to airport.   (3 Answers)

        By TXTraveler November 27, 2016.

        Answers
        • Answer

          My pair came with a 90% charge according to my iPhone.

          By PhilipC February 13, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is the wireless range?   (4 Answers)

        By Bidi09 October 31, 2016.

        Answers
        • Answer

          It's a good amount of distance. Pretty much the standard with Bluetooth. I don't would say around 25ft.

          By Mistacris July 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is the differences between these and the jbl mini reflect bt and is it enough of a difference to get these ones?   (2 Answers)

        By Anonymous July 6, 2016.

        Answers
        • Answer

          The mini's have a smaller ear bud. Less volume and less bass.

          By AudioGeek May 27, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Will these headphones connect to a laptop as well as a mobile device? My last headphones did but my current headphones do not. ( both wireless )   (2 Answers)

        By Selena June 21, 2016.

        Answers
        • Answer

          Only if you have a blue tooth connectivity installed in your computer.

          By Student June 24, 2016.

        • Question
          How do I know when it is a full charge? Does the color change or is it based on time?   (3 Answers)

          By Anonymous May 30, 2016.

          Answers
          • Answer

            The light will go off when device has finished charging and is ready to use.

            By terrybearry June 26, 2016.

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