Questions & Answers

1-10 of 13 Questions
  • Question
    Twice out of the three times I've used these the battery was dead despite charging a day or two prior. Maybe the power button is getting pressed in in my bag? Poor location of the power button. Is there a way to lock the headphones so this doesn't happen?   (1 Answer)

    By JimR September 2, 2016.

    Answers
    • Best 
      Answer

      Unfortunately, there's no way to lock the headphones but it came with a carrying case to prevent the power button getting pressed in accidentally in the bag. Additionally, It is auto sensing and will turn off if no audio signal is detected for approximately 10 minutes. If it didn't come with a carrying case when you purchased it, please submit a request at www.jbl.com/contactus and the Customer Service team will be more than happy to assist you.

      By JBL Support September 6, 2016.

      • Brand Representative
  • Question
    can these be used with a wire   (10 Answers)

    I know they are wireless but can they also be used with a wire?

    By Harshman December 29, 2015.

    Answers
    • Best 
      Answer

      Yes...it comes with a wire to connect to device

      By CRodz February 6, 2016.

    • Question
      I don't have a smart phone. I see that you have to download an app to calibrate the headphones so they will block outside noise. Can this app be downloaded to and used from a computer, or does it only work with "mobile" devices?   (0 Answers)

      By Andi August 14, 2017.

    • Question
      What is the length for the 3.5mm cord?   (0 Answers)

      By Anonymous July 5, 2017.

    • Question
      Sorry, is the JBL Everst 300 same as Elite300. If different, what are the differences. Thank you.   (2 Answers)

      By samirai9 June 20, 2017.

      Answers
    • Question
      How long does it take for the battery to fully charge?   (1 Answer)

      By Jenn May 3, 2017.

      Answers
      • Answer

        Charging time of the EVEREST ELITE 300 is up to 3 hrs.

        By JBL Support May 3, 2017.

        • Brand Representative
    • Question
      How long does the battery last (with Bluetooth and noise cancelling on). Also, have you seen battery drain when not in use ?   (1 Answer)

      By Galbin October 5, 2016.

      Answers
      • Answer

        For me, the battery has lasted for several hours. The best part is that you can still use them after battery has died when they're plugged in to a phone or ipod, etc.

        By Smudley August 25, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      should I buy a warranty with them from Best Buy or do they come with one?   (1 Answer)

      By Anonymous September 14, 2016.

      Answers
      • Answer

        The EVEREREST ELITE 300 carries manufacturer's warranty according to local regulations.

        By JBL Support September 19, 2016.

        • Brand Representative
    • Question
      Are these headphones good for DJ   (1 Answer)

      By Camachato August 11, 2016.

      Answers
      • Answer

        Absolutely. Because you have so many options to manipulate the bass, tremble, etc to your liking with the help of an app called My JBL Headphones which runs under both Android and iOS systems. The Elite Series would be a desirable model that any “DJ” would enjoy.

        By JBL Support August 16, 2016.

        • Brand Representative
    • Question
      How is the dialogue when watching movie on iPad?   (1 Answer)

      By Anonymous July 3, 2016.

      Answers
      • Answer

        I think it works great! Very clear sound and love the fact that it is wireless as well!

        By ashlee August 16, 2017.

        • Verified Purchaser
        • My Best Buy® Member

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