Questions & Answers

Q: QuestionDoes a charger come with the jbl speaker

Asked 6 years ago by Giselle.

• A:Answer yes

  Answered 6 years ago by Working

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Q: QuestionWe just got our flip 5 sent to us..now we don't have smart phones. Just a basic tablet..we would like to use it for our TV..but it's not "smart" either..will I be able to use this at all?? We got blessed with it when buying furniture recently..

Asked 6 years ago by Dumbcells.

• A:Answer Sadly no, but you can sell it for around $100 if in good condition and go get a jbl flip 4 over on amazon for around $80-100 and use it with both of those devices as long as your tv has an aux jack (the jbl flip 4 has a aux jack so you dont need bluetooth unlike the jbl flip 5)

  Answered 4 years ago by Jordon

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Q: Questioni have the flip 5 connected to my apple 8 phone by blue tooth. i need to connect for phone call conversations how do i do that

Asked 6 years ago by greg.

• A:Answer Our JBL Flip 5 doesn't have a speakerphone feature.

  Answered 6 years ago by JBL Support

  
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Q: QuestionCan you Bluetooth to Alexa

Asked 6 years ago by Mac.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Teal

• A:Answer It would depend on your Alexa device. We suggest checking with Amazon for this concern.

  Answered 6 years ago by JBL Support

  
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Q: QuestionHi! I just bought this model and I just moved to Europe where energy runs 220v. Can I charge it with a wall charger? Or should I stick to charging it with my PC?

Asked 6 years ago by Paolavalle.

• A:Answer you can charge this with almost any wall charger that has a USB socket. you need to check the charger first but most are made for 110-240v

  Answered 6 years ago by Stingerz

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Q: QuestionWhat accesstories come with this? Does it come with a charger?

Asked 6 years ago by Cheri.

• A:Answer Comes with a charging cord with USB on one end for connection to a computer or wall plug for charging.

  Answered 6 years ago by IvanVerified Purchase

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Q: Questiondo they work with mac desktop and lg smart tv

Asked 6 years ago by Anonymous.

• A:Answer Yes, it works with a Mac desktop.

  Answered 6 years ago by CommunityAnswer

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Q: Questionhow to connect a flip 5 to an apple laptop

Asked 6 years ago by bwana.

• A:Answer Press bluetooth button then search for it on laptop (if this dosent work hold volume up+play button until the speaker turns off-this reset your speaker) then connect your laptop 1st and you should be good to go (you can add other devices to bluetooth afterwards, its just a weird bug with apple id)

  Answered 4 years ago by Jordon

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Q: QuestionHow big is it, ? And what year did it come out?

Asked 6 years ago by JonD.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Teal

• A:Answer It is small. It sounds great

  Answered 6 years ago by happy1971

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Q: QuestionIs there any model that is stereo or are they all mono? Thank you.

Asked 6 years ago by Tarcpm.

• A:Answer Flip 4 is stereo, flip 5 is mono

  Answered 5 years ago by Donkc1

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Q: QuestionWhat happens If the unit falls into the pool?

Asked 6 years ago by Alfred.

• A:Answer I left mine out in the rain and it still works

  Answered 6 years ago by CruisegirlVerified Purchase

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Q: QuestionHello, I was wondering about the color choices of the Flip 5. I finally decided I want to buy the Flip 5, but I don't see the color, gray. The Flip 4 has it and I wondered if mabey a store would have it, instead of the website?

Asked 6 years ago by KatnissEverdeen.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer Go with a color that isn’t white unless you will keep it inside, isolated, out of harms way..

  Answered 5 years ago by 200buttergly

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Q: QuestionIs the unit stereo or mono

Asked 6 years ago by Adamik.

• A:Answer Mono

  Answered 6 years ago by Mcluckie2

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Q: QuestionIs the Flip 5 waterproof like the flip 4?

Asked 6 years ago by rick.

• A:Answer Yes it is water proof

  Answered 6 years ago by TelltruthVerified Purchase

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Q: QuestionHello I just bought a used JBL Flip-4,in very good condition. I have a problem I can't get it to receive a charge,it was just the speaker I got when I bought it- no Manuel or directions. Could you please help me with the proper way to charge! Thanks alot!

Asked 6 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Go online to the JBL website.

  Answered 6 years ago by MyNana2

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Q: QuestionWhat is the output power for the 5?

Asked 6 years ago by Anonymous.

• A:Answer Thanks for your question our JBL Flip 5 has an output power of 20W RMS. If you have more questions, please let us know so we can help you. https://bit.ly/2zwFkYM

  Answered 6 years ago by JBL Support

  
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Q: QuestionSo I know with the JBL flip 4, you can connect other speakers to get more sound. Can you connect the flip 5 to an older model like the flip 4 ?

Asked 6 years ago by Anonymous.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer No the 5 uses a different system. It can be combined with other Flip 5s. The 4s can be combined but only with other 4s.

  Answered 6 years ago by BobMar46

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Q: QuestionCan we purchase a replaceable battery for this? I purchased this product a couple of years ago and the battery lasts about 10 mins even with it plugged in.

Asked 6 years ago by LisaC.

• A:Answer Thanks for asking, Lisa. We need to know the specific model of your JBL Flip so we could look into this. Please contact our Customer Support Team through this link: https://www.jbl.com/support-contact.html

  Answered 6 years ago by JBL Support

  
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Q: QuestionIs the JBL flip 5 have different version like TL, GG, and CS?

Asked 3 years ago by Dave.

• A:Answer Yes, products from different suppliers may have different execution in the design, but the quality should be identical. Unfortunately, we don't have any information on what version (TL/GG/CS) resellers have.

  Answered 3 years ago by JBL Support

  
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