A:AnswerWe'd like to work with you directly to troubleshoot this issue you're experiencing with our JBL Partybox 1000. We'd also like to get more information from you in the event that we need to check your options. Please contact customer service at. https://bit.ly/2WocMfi
A:AnswerOur PartyBox 1000 can only connect to another PartyBox 1000 through TWS feature (wireless). You could use the RCA inputs and outputs of both speakers so you could connect them through cables.
A:AnswerIt has rubber footpads on both left and right "long sides" so it can be laid on either side horizontaly... it is HEAVY! I HAVE ALL OF THE OTHER JBL PORTABLES. I thought this was "portable" too. But it is heavy, and the wheels under it are too close together. It is very top heavy when rolling and it WILL flop to one side at the slightest "bump"...trust.
A:AnswerThe previous answer is absolutely incorrect. You can connect 2 p/b 1000's via bluetooth then pair them up then use rca cords from the outputs on each partybox to link up to an additional two speakers. I did it and it works great. I actually run bluetooth from my phone or labtop via bluetooth to my ifi zen D.A.C. then run imputs from the zen into one of the partybox 1000's then run rcw cables from each speaker's output to another speaker thus you will have 2 partybox 1000's playing left stereo channel and 2 playing the right stereo channel. you could run a remote transmitter from each speakers output rcw jacks and avoid the cable hassel but should you do that you will need a pretty high end trsnsmitter for each speaker and the matching receivers running either bluetooth 5 or up or an fm lor am transmitter receiver setup to avoid sound quality degredation. By the way, using a decent D. A.C. such as the iFi Zen for under 200 bucks makes a very noticeable difference in sound quality. If you think these baby's sound good just stand alone you will be blown away after adding a good DAC. I found the ifi Zen to be the best bang for the buck as it stands right up to other DAC's all the way up in the 1000 dollar range. Just a tip. Since youj spent the money for these why not go just another 200 bucks and make these compete with 5000 dollar or more speakers. It's a no brainer. Enjoy!
A:AnswerThanks for reaching out. Check if the power cord is properly plugged into the outlet and to the PartyBox. For “Air Gesture Wristband” replace the battery with a new one and reattempt powering it on. Once you've powered on the unit, you may perform a factory reset by pressing and holding "Play/Pause" and "Volume +" down for > 10 seconds. The JBL Partybox will power off and back on and is now reset. If you need further assistance, please contact Customer Service at https://bit.ly/3xrWFhC
A:Answerturn the sound on the phone or computer up and speaker level down, the higher the speaker level the bassier it is ive found and lyrics arent clear
A:AnswerSimple answer is no it does not come with a passcode or password to connect to the partybox. However in order to connect to the partybox, you would literally have to stand right next to it and press the Bluetooth button to connect to the partybox. So you wouldn’t have to worry about anyone connecting to it without your authorization. Most likely if want to remove previous users from the partybox, you’ll have reset or factory reset it.
A:AnswerThanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL PartyBox 1000. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
A:AnswerThe Partybox 1000 does not have a battery. It has to plugged into an outlet. If you are looking for ground shaking bass, you may not mind this trade off.
A:AnswerThe range for our JBL PartyBox 1000 when paired via TWS connection is about 20–25 feet apart without interference like walls or wireless devices (Bluetooth, Wi-Fi, or modem), as it can cause audio issues.
A:AnswerThanks for your interest. Our JBL PartyBox 1000 isn't designed for use as a home theater system. However, connect the PartyBox to your home theater via a 3.5mm AUX-In and Line In for an RCA audio cable. For home theater setup, we recommend our JBL Bar Series.
A:AnswerHello, I am sorry to know that you are experiencing issues with one of our products, please contact our technical support line for troubleshooting assistance or to help you determine your warranty options.
A:AnswerThanks for your question. Please reach out to our Customer Support so we could assist you with your inquiries about parts availability and pricing for the power cord of our JBL Partybox 1000. https://www.jbl.com/support-contact.html
A:AnswerUnfortunately it has to be plugged in unlike the partybox 100, 300, and 310 which are portably rechargeable. However you are getting your money’s worth with the partybox 1000 speakers. If you were to look under “specifications” it’ll say it self it is not “rechargeable.”
