Questions & Answers

Name: JLab - JBuds Air Executive True Wireless In-Ear Headphones
Brand: JLab
SKU: 6344794
Price: 69.99 USD
Rating: 3.8 (1386 reviews)

JLab - JBuds Air Executive True Wireless In-Ear Headphones

Model:: EBJBUDSAIREXECRBLK82; |
SKU:: 6344794

User rating, 3.8 out of 5 stars with 1386 reviews.

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Page Showing 21-40 of 74 questions

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QuestionHi My left ear bud is charging and connecting with the right ear bud but no sound is coming out of it. I have followed the official rest method multiple times but still it remains the same. please help.
Asked 4 years ago by Techie92.
- Answer Hi there, please take earbuds out of the case to connect. If no sound is still there, please contact us below. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab
  Answered 4 years ago by JLab Audio Team
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QuestionCan I use this ear headphone to do a live transmisión on Facebook and use them as microphone
Asked 5 years ago by Jerome.
- Answer Hi Jerome, these should work with facebook if connected to your phone and set the air executives as the audio output and input. -JLab Audio
  Answered 5 years ago by JLab Audio Team
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QuestionAre they compatible with apple devices?
Asked 5 years ago by Saber.
- Answer Yes
  Answered 5 years ago by AlfredoA
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QuestionAre they noise canceling when it comes to background sounds?
Asked 5 years ago by T.
- Answer It really depends, I have noticed sometimes it cancels out all other sounds and sometimes it amplifies outside sounds by using the microphone. I haven't found out if it's a controllable feature or a bug yet.
  Answered 4 years ago by nefter
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QuestionWhen listening to my music it cuts out or kind skips ?
Asked 5 years ago by Soxgirl869.
- Answer Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
  Answered 5 years ago by JLab Audio Team
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Questioni have had these for about a year and out of nowhere the left ear bud stopped working can someone please tell me how to fix them because i have been patient trying to see if it fixes on its own so please help.
Asked 5 years ago by jigglebelly.
- Answer You should be able to hold both earbuds down for around 10-15 seconds to manually restart them. If that doesn't help then you probably need to start thinking of getting another pair of earbuds.
  Answered 4 years ago by nefter
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QuestionHow good is the reception for the person I am speaking to? I talk all day to customers, business partners and patients / families, I don't want them to hear me washing dishes or pouring my coffee. How good is the noise cancellation for this?
Asked 5 years ago by Jenn.
- Answer The reception is great
  Answered 5 years ago by Bmd1sf
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QuestionAre these latex free?
Asked 5 years ago by deborahbates.
- Answer Yes, these and all of our products are latex free. -JLab Audio
  Answered 5 years ago by JLab Audio Team
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QuestionHow well do these pair with multiple devices? I would like to be able to use earbuds with both my phone and laptop.
Asked 5 years ago by Anonymous.
- Answer I use this device with my cell, laptop, and Pad. Unfortunately, it can only be sync'd with 1 device at a time.
  Answered 5 years ago by MooVLvr59
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QuestionCan they connect to my Samsung tv
Asked 5 years ago by Boats.
- Answer If your Samsung TV has Bluetooth 5 capabilities then these will be compatible. -JLab Audio
  Answered 5 years ago by JLab Audio Team
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QuestionHow do you charge these without having a computer at home
Asked 5 years ago by Anonymous.
- Answer Use a USB to wall outlet converter, just like you would your phone.
  Answered 5 years ago by Bryan
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QuestionCan these be paired with an Apple Watch? Would love to take a run without my phone and just have the watch and ear buds
Asked 5 years ago by Acfzr3.
- Answer Hello Yes, they will indeed pair. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info. We want to help you #FINDYOURGO JLab Audio
  Answered 5 years ago by JLab Audio Team
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QuestionDo they work with iPhone/Ipads well?
Asked 5 years ago by MJS8.
- Answer Yes, they do !
  Answered 5 years ago by talent27
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QuestionAre these good for a small ear canal?
Asked 5 years ago by Suze.
- Answer They have different ear cushions. It look several pair to finally get it right for me. I have small ear canals as well.
  Answered 5 years ago by Grannyof2
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Questionwill these increase the listening volume on m I 7 phone
Asked 5 years ago by icon.
- Answer No, it raises the volume on the headphones from your phone volume
  Answered 5 years ago by IH1996
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QuestionCan you walk away from your phone while listening to something or on a call and the connection stays?
Asked 5 years ago by Monkey.
- Answer these are great. I don't need to hold the phone while talking with someone and getting a tired hand. This is great!!
  Answered 5 years ago by ccubed
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QuestionWhen on a call can you mute the microphone?
Asked 5 years ago by yale.
- Answer Only if you mute on your device.
  Answered 5 years ago by PWRPETE
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QuestionCAN THESE BUDS BE USED FOR CONVERSATIONS AND TV AT THE SAME TIME??
Asked 5 years ago by BILL.
- Answer Hi Bill, Unfortunately you are only able to be connected to one device at a time. We want to help you #FINDYOURGO! If you're not happy, our personal service team has your back. Please feel free to contact us at [email protected] or 405-445-7219. #FINDYOURGO JLab Audio
  Answered 2 years ago by JLab Audio Team
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Questionare they compatable with iphone 11 pro max?
Asked 5 years ago by clbanks.
- Answer Hey clbanks Yes, they are indeed. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with more info. Kind Regards #TeamJLab Customer Support
  Answered 5 years ago by JLab Audio Team
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QuestionWill it work on iphone?
Asked 5 years ago by TC.
- Answer Yes
  Answered 5 years ago by IH1996
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Showing 21-40 of 74 questions

Questions & Answers

JLab - JBuds Air Executive True Wireless In-Ear Headphones

Q: QuestionHi My left ear bud is charging and connecting with the right ear bud but no sound is coming out of it. I have followed the official rest method multiple times but still it remains the same. please help.

Q: QuestionCan I use this ear headphone to do a live transmisión on Facebook and use them as microphone

Q: QuestionAre they compatible with apple devices?

Q: QuestionAre they noise canceling when it comes to background sounds?

Q: QuestionWhen listening to my music it cuts out or kind skips ?

Q: Questioni have had these for about a year and out of nowhere the left ear bud stopped working can someone please tell me how to fix them because i have been patient trying to see if it fixes on its own so please help.

Q: QuestionHow good is the reception for the person I am speaking to? I talk all day to customers, business partners and patients / families, I don't want them to hear me washing dishes or pouring my coffee. How good is the noise cancellation for this?

Q: QuestionAre these latex free?

Q: QuestionHow well do these pair with multiple devices? I would like to be able to use earbuds with both my phone and laptop.

Q: QuestionCan they connect to my Samsung tv

Q: QuestionHow do you charge these without having a computer at home

Q: QuestionCan these be paired with an Apple Watch? Would love to take a run without my phone and just have the watch and ear buds

Q: QuestionDo they work with iPhone/Ipads well?

Q: QuestionAre these good for a small ear canal?

Q: Questionwill these increase the listening volume on m I 7 phone

Q: QuestionCan you walk away from your phone while listening to something or on a call and the connection stays?

Q: QuestionWhen on a call can you mute the microphone?

Q: QuestionCAN THESE BUDS BE USED FOR CONVERSATIONS AND TV AT THE SAME TIME??

Q: Questionare they compatable with iphone 11 pro max?

Q: QuestionWill it work on iphone?

QuestionHi My left ear bud is charging and connecting with the right ear bud but no sound is coming out of it. I have followed the official rest method multiple times but still it remains the same. please help.

QuestionCan I use this ear headphone to do a live transmisión on Facebook and use them as microphone

QuestionAre they compatible with apple devices?

QuestionAre they noise canceling when it comes to background sounds?

QuestionWhen listening to my music it cuts out or kind skips ?

Questioni have had these for about a year and out of nowhere the left ear bud stopped working can someone please tell me how to fix them because i have been patient trying to see if it fixes on its own so please help.

QuestionHow good is the reception for the person I am speaking to? I talk all day to customers, business partners and patients / families, I don't want them to hear me washing dishes or pouring my coffee. How good is the noise cancellation for this?

QuestionAre these latex free?

QuestionHow well do these pair with multiple devices? I would like to be able to use earbuds with both my phone and laptop.

QuestionCan they connect to my Samsung tv

QuestionHow do you charge these without having a computer at home

QuestionCan these be paired with an Apple Watch? Would love to take a run without my phone and just have the watch and ear buds

QuestionDo they work with iPhone/Ipads well?

QuestionAre these good for a small ear canal?

Questionwill these increase the listening volume on m I 7 phone

QuestionCan you walk away from your phone while listening to something or on a call and the connection stays?

QuestionWhen on a call can you mute the microphone?

QuestionCAN THESE BUDS BE USED FOR CONVERSATIONS AND TV AT THE SAME TIME??

Questionare they compatable with iphone 11 pro max?

QuestionWill it work on iphone?