Questions & Answers

Q: QuestionCan this charger be hardwired rather than a plug in?

Asked 2 years ago by Dennisriv.

• A:Answer Yes. There are 2 versions. The description will tell you which one is plugged in and which one is hardwired.

  Answered 2 years ago by BeavisVerified Purchase

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Q: QuestionCan you get a cable longer than 25’?

Asked 2 years ago by Solterra.

• A:Answer No you can’t. Honestly, I don’t think any company builds a charger with cables longer than 23’.

  Answered 2 years ago by ImReviewingItVerified Purchase

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Q: QuestionIf I already have a 50 amp plug, does this just plug in to the 50 amp? I need to charge an Ioniq 5.

Asked 2 years ago by Dino.

• A:Answer Yes

  Answered 2 years ago by Anonymous

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Q: QuestionCan you schedule when to charge through the app?

Asked 2 years ago by James.

• A:Answer Absolutely. That's one reason I bought this charger.

  Answered 2 years ago by JerryCVerified Purchase

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Q: QuestionDoe anyone use this with a BMW i4 eDrive 35 or 40?

Asked 2 years ago by jik44.

Q: QuestionDo you need to get a permit from the local utility company to install a Juicebox Level 2? Also, is there a tax credit to purchase and install the unit?

Asked 2 years ago by JSVol23.

• A:Answer If you need a permit, it would be from your local government or code enforcing authority. Call them to ask.

  Answered 2 years ago by johnVerified Purchase

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Q: QuestionCan this be hardwired to a 200 amp fusebox

Asked 3 years ago by Yd.

• A:Answer Yes, if you have two spaces together for the new breaker.

  Answered 2 years ago by johnVerified Purchase

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Q: QuestionHow does this mount to an outside wall and does it come with the relative mounting brackets, screws etc...?

Asked 3 years ago by tomtom.

• A:Answer Yes, it comes with mounting bracket and screws which can be used inside or outside.

  Answered 2 years ago by johnVerified Purchase

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Q: QuestionDoes this charger work for the Volkswagen ID 4?

Asked 3 years ago by Anonymous.

• A:Answer Yes it does charge VW ID4

  Answered 3 years ago by NDYahoVerified Purchase

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Q: QuestionI live in a condo with underground parking. My home Wi-Fi does not reach the garage area. How will I be able to communicate with the EV Charger?

Asked 3 years ago by Bruno.

• A:Answer You won't, However your EV may have its own internet connection which will give you the info you need.

  Answered 2 years ago by johnVerified Purchase

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Q: QuestionWill it charge 2022 BMW X5 xDrive45e ? (37 miles battery)

Asked 3 years ago by CAMAS.

• A:Answer Yes

  Answered 3 years ago by BeansmdVerified Purchase

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Q: QuestionHi, I am planning to buy this for my HYUNDAI ICONIC 5 EV. Just wanted to ask if Best Buy would send technician to install at home or not ??

Asked 3 years ago by Devanshi.

• A:Answer you don't need a tech, just put a couple of screws in the wall and hang it. You may need to hire a qualified electrician to add an outlet, but I doubt Best Buy has this abiility.

  Answered 3 years ago by Robobecka

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Q: Questioncab I use it to charge Wrangler jl Sahara 27 mile Hybrid?

Asked 3 years ago by Jeff.

• A:Answer I have a 2023 4xe and it charges it from zero to 100 percent in 2 hours.

  Answered 2 years ago by Andrew1Verified Purchase

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Q: QuestionDo I have an option to get a different type of outlet due to the fact I have a 6-50

Asked 2 years ago by Anonymous.

• A:Answer I ran a nema 14-50 plug. With a 50 amp breaker and 6 gauge wire. Works great.

  Answered 2 years ago by Andrew1Verified Purchase

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