Questions & Answers

Q: QuestionDoes the Kenwood dashcam have a feature that prevents data loss in case of power failure?

• A:Answer Yes, the super capacitor in the Kenwood DRV-A310W prevents data loss by providing enough power to save video files even if the power is interrupted.

Q: QuestionWhat is the resolution of the video recording?

• A:Answer The dashcam records videos at a resolution of 1080 x 1920.

Q: QuestionDoes this dashcam have a screen?

• A:Answer Yes, this dashcam comes with a screen.

Q: QuestionWhat is the field of view for this dashcam?

• A:Answer This dashcam has a 136-degree field of view.

Q: QuestionHow is the dashcam powered?

• A:Answer This dashcam is powered by the vehicle battery.

Q: Questiondoes this require a subscription

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 7 months ago by icesVerified Purchase

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Q: QuestionHow is GPS data stored? Is it just on the device, or is it uploaded to the cloud?

Asked 1 month ago by TuckerM.

• A:Answer Hello Valued Customer, thank you for sharing your question! For the Kenwood DRV-A310W dash camera, GPS data is stored locally on the device or on the inserted microSD card, not in the cloud. If you have any additional questions you may reach out to 800-536-9663 or email us at [email protected]. Thank you for choosing KENWOOD!

  Answered 1 month ago by JVCKENWOOD USA Team

  
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Q: QuestionCan it record continuously like an action camera?

Asked 5 months ago by Cato.

• A:Answer Hello Valued Customer, thank you for sharing your question! The Kenwood DRV-A310W dash cam does not record continuously like a typical action camera (which records nonstop until storage is full or battery dies). Instead, it uses loop recording, a common dash cam feature designed for automotive use. Loop recording runs continuously, if the unit is hard-wired to a 12-volt source within the vehicle. If you have any additional questions you may reach out to 800-536-9663 or email us at [email protected]. Thank you for choosing KENWOOD!

  Answered 5 months ago by JVCKENWOOD USA Team

  
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Q: QuestionDoes it record the inside and outside the vehicle?

Asked 5 months ago by Recording.

• A:Answer No. It is just a forward facing dash cam

  Answered 3 months ago by BartCVerified Purchase

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Q: QuestionDoes this record when vehicle is parked?

Asked 9 months ago by Me88.

• A:Answer Yes if you hard wire it

  Answered 7 months ago by icesVerified Purchase

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Q: QuestionHow long of a continuous loop can I record?

Asked 9 months ago by Anonymous.

• A:Answer Depends on the size micro disk

  Answered 7 months ago by icesVerified Purchase

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Q: QuestionIs the hardwire kit included or just a cigarette lighter power cord?

Asked 10 months ago by Rebelpvtj.

• A:Answer No hardwire kit included. One is available for purchase. You also have the ability to purchase a rear camera if desired.

  Answered 9 months ago by TheDudeVerified Purchase

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Q: QuestionDoes the mount attach to the windshield?

Asked 11 months ago by Anonymous.

• A:Answer The DRV-A310W is installed on the windshield.

  Answered 11 months ago by Kenwood Product Expert

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Q: QuestionDoes this dash cam come with a SSD card?

Asked 11 months ago by Gdemase23.

• A:Answer No

  Answered 7 months ago by icesVerified Purchase

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Q: QuestionWhere is these made and manufactured?

Asked 11 months ago by Johnny1337.

• A:Answer For assistance, please reach out to Kenwood customer service.

  Answered 11 months ago by Kenwood Product Expert

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Q: QuestionDoes this camera make you select the wi-fi every time you enter the vehicle in order for it to work? I'd like to be able to use my cell data while driving i.e. gps.

Asked 1 year ago by hrm88.

• A:Answer This model only needs a Wi-Fi and Bluetooth connection in order to connect to the Kenwood Dash Cam App Manager App. The camera will work on its own without connecting to app. Please contact Kenwood Customer Service for more information.

  Answered 1 year ago by Kenwood Product Expert

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Q: QuestionIs it free instalation

Asked 1 year ago by Anonymous.

• A:Answer No, that is a separate appointment and cost.

  Answered 1 year ago by JSmith6Verified Purchase

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Q: QuestionCan this unit go from one car to another

Asked 1 year ago by Anonymous.

• A:Answer It only comes with one mount. It would be difficult to move it back and forth.

  Answered 1 year ago by CarGuy

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Q: QuestionCan I have my cell phone receive videos from this unit ?

Asked 1 year ago by Billy.

• A:Answer Yes, You can download videos using the Kenwood Dash Cam Manager app.

  Answered 1 year ago by Kenwood Product Expert

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