Questions & Answers

Q: QuestionWhat is the maximum room size this air conditioner can cool?

• A:Answer This air conditioner is designed to cool rooms up to 450 square feet.

Q: QuestionHow much noise does this air conditioner make?

• A:Answer The air conditioner has a minimum noise level of 49 dBA on the low setting.

Q: QuestionWhat is the BTU cooling rating of this air conditioner?

• A:Answer This air conditioner has a BTU cooling rating of 10,000 BTUs.

Q: QuestionDoes this air conditioner have a sleep mode?

• A:Answer Yes, this air conditioner features a sleep mode for energy-efficient and comfortable cooling during the night.

Q: QuestionDoes this air conditioner come with a remote control?

• A:Answer Yes, this air conditioner comes with a remote control for easy temperature adjustments.

Q: QuestionHow much moisture can this air conditioner remove?

• A:Answer This air conditioner can remove up to 2.3 pints of moisture per hour.

Q: QuestionWINDOW IS 24 INCHES WIDE WILL THIS WORK?

Asked 1 year ago by BOSS1.

• A:Answer Hello, the window width dimensions: 23" minimum / 36" maximum

  Answered 1 year ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this unit plug into a regular outlet? Does it have a drain hole for a hose to be attached?

Asked 3 years ago by cjobe.

• A:Answer Hello, Thank you for your question. This is a standard plug, but does not come with a hose attachement. We would recomend a portable air conditioner for any draining capabilities.

  Answered 3 years ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the coldest temperature setting for this unit?

Asked 3 years ago by Sandi.

• A:Answer Hi! Thank you for your question. That'd be 62°F or 17°C. Hope this answers your inquiry. -Customer Service Team

  Answered 3 years ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this unit be used inside a wall mounted case?

Asked 4 years ago by Anonymous.

• A:Answer Yes, this window model can also be used in a wall installation & will require a wall sleeve.

  Answered 4 years ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the noise level of the air conditioner?

Asked 4 years ago by Arlene.

• A:Answer The decibel rating for this model are High 60 / Med 57 / Low 52.

  Answered 4 years ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionany hazards that may cause cancer with this model

Asked 4 years ago by alice.

• A:Answer Please reach out to Keystone’s support team at [email protected] or 1- 800-849-1112 for the answer to this question.

  Answered 3 years ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question