Questions & Answers

Q: QuestionHow often does the filter on this air conditioner need to be cleaned, and does it have an indicator to notify when cleaning is necessary?

• A:Answer The filter on this Keystone portable air conditioner should be cleaned when the clean filter alert notifies you. The clean filter alert indicates when it's time to wash or vacuum the filter to maintain optimal performance of the air conditioner. Regular cleaning ensures the filter remains free of dust, debris, and contaminants.

Q: QuestionDoes this air conditioner come with a remote control, and if so, what functions can be controlled remotely?

• A:Answer Yes, this air conditioner comes with a remote control. The remote control allows you to control various functions of the air conditioner, including temperature, fan speed, and operating mode (cool, fan, or dry). Additionally, the remote control has a built-in thermostat that signals the air conditioner to cool the space based on your location in the room.

Q: QuestionCan this air conditioner be easily set up and used by the average consumer, or does it require professional installation?

• A:Answer Yes, this Keystone portable air conditioner is designed for easy setup and use by the average consumer. It comes with a sturdy and user-friendly hose kit that has pre-attached connectors, eliminating the need for professional installation. The included window kit simplifies the installation process, allowing users to quickly connect the hose and enjoy cool air.

Q: QuestionDoes this air conditioner have a sleep function, and how does it work to maintain comfortable cooling during sleep?

• A:Answer Yes, this Keystone air conditioner has a sleep function. It gradually increases the temperature during sleep to provide comfortable air. This function ensures a comfortable sleeping environment by adjusting the temperature based on the user's sleep patterns.

Q: QuestionWhat are the different operating modes available on this air conditioner, and what are their specific functions?

• A:Answer The Keystone 450 Sq. Ft. Portable Air Conditioner with Dehumidifier offers three operating modes: - **Cool mode:** Cools the room by removing warm air. - **Fan mode:** Circulates air without cooling or dehumidifying. - **Dry mode:** Removes excess moisture from the air.

Q: QuestionHow efficient is this air conditioner at removing moisture from the air, and how many pints of moisture can it remove per hour?

• A:Answer This Keystone portable air conditioner efficiently removes moisture from the air, with a dehumidification capacity of 2.95 pints per hour. It effectively reduces dampness and humidity, creating a cool and comfortable indoor environment.

Q: QuestionCan this portable air conditioner effectively cool a room up to 450 square feet?

• A:Answer Yes, this Keystone portable air conditioner is suitable for effectively cooling a room up to 450 square feet. The product description explicitly states that it is "Perfect for rooms up to 450 square feet" and is "best used in a room up to 450 square feet."

Q: QuestionWhat is the height requirement that the window needs to be for this unit?

Asked 1 year ago by Paula.

• A:Answer As long as the window can open about 6 inches and this general rule applies to almost all portable air conditioners because the biggest thing your putting in the window is the exhaust hose and the slide/panel its connected to.

  Answered 1 year ago by AlexOVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this portable unit's hose be installed vertically in a sliding glass door? Thank you

Asked 1 year ago by Janet.

• A:Answer While technically yes it could, I don't believe the panel/slides the hose connects to are long enough depending on your door size but I believe you'll run into this problem no matter the unit you get and might just have to purchase additional extenders or one big one or whatever you find works best for you but either way something additional.

  Answered 1 year ago by AlexOVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this compatible with a horizontal sliding window?

Asked 1 year ago by Nee.

• A:Answer Yes

  Answered 1 year ago by AlexOVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhere is the water release valve located to drain the machine?

Asked 1 year ago by Brandy.

• A:Answer Hello, the drain outlet is on the very bottom of the back of the unit, you can see the diagram on page 6 of the manual.

  Answered 1 year ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi How long is the vent hose?

Asked 1 year ago by rwcm.

• A:Answer Hello, the vent hose is 5.9' long.

  Answered 1 year ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question