Questions & Answers

Q: QuestionHow does the inverter technology in this air conditioner contribute to energy efficiency and quieter operation?

• A:Answer The inverter technology in this air conditioner contributes to energy efficiency by eliminating wasted operation and controlling the motor speed to meet the exact power needed to maintain the desired room temperature. Additionally, it enables quieter operation, reducing noise by 41% on low and 13% on high compared to regular window units.

Q: QuestionDoes this air conditioner have an energy saver mode or sleep mode to reduce energy consumption?

• A:Answer Yes, this Keystone air conditioner has both an energy saver mode and a sleep mode to reduce energy consumption. The energy saver mode automatically initiates during Cool, Dry, and Auto modes, while the sleep mode is a separate function that can be activated by pressing the ECO button for 3 seconds.

Q: QuestionDoes this air conditioner come with a remote control for convenient temperature adjustments?

• A:Answer Yes, this Keystone air conditioner comes with a remote control for convenient temperature adjustments. The product description states, "A remote is included so you can control your cooling from across the room."

Q: QuestionWhat is the maximum window opening width and height required for installing this air conditioner?

• A:Answer The maximum window opening width required for installing this air conditioner is 36 inches, and the maximum window opening height is 19 inches.

Q: QuestionWhat is the warranty period offered by the manufacturer for this air conditioner?

• A:Answer The manufacturer, Keystone, provides a 1-year warranty for both labor and parts for this air conditioner. The warranty covers services and parts, which must be performed by Midea Consumer Services or an authorized Midea servicer.

Q: QuestionCan you explain the dehumidification capabilities of this air conditioner and its impact on room comfort?

• A:Answer The Keystone 550 Sq. Ft 12,000 BTU Window Mounted Inverter Air Conditioner has a dehumidification capacity of up to 1.8 pints per hour. This means it can remove up to 1.8 pints of moisture from the air in a room up to 550 square feet in size. This can help to reduce humidity levels and make the room feel more comfortable, especially in hot and humid weather.

Q: QuestionWhat is the brand name and model number of this air conditioner?

• A:Answer The brand name of the air conditioner is Keystone. The model number is KSTAW12INV.

Q: QuestionWhat is the voltage requirement for operating this air conditioner?

• A:Answer The voltage requirement for operating this air conditioner is 115 volts. This information can be found in the product specifications section, under the "Voltage Requirement" label.

Q: QuestionWhat is the recommended room size for optimal cooling performance with this air conditioner?

• A:Answer The Keystone 550 Sq. Ft 12,000 BTU Window Mounted Inverter Air Conditioner is recommended for rooms up to 550 square feet for optimal cooling performance. It effectively cools medium-sized living spaces such as apartments, bedrooms, and living rooms.

Q: QuestionWhat are the dimensions (height, width, and depth) of this air conditioner?

• A:Answer The dimensions of the air conditioner are: - Height: 13.46 inches - Width: 19.17 inches - Depth: 21.97 inches

Q: QuestionHow many fan speeds does this air conditioner offer for customized airflow?

• A:Answer This Keystone air conditioner offers three fan speeds for customized airflow: low, medium, and high. The fan speed can be adjusted by pressing the "Fan" button on the control panel.

Q: QuestionHow does this air conditioner compare to other window-mounted units in terms of noise level?

• A:Answer The Keystone 550 Sq. Ft 12,000 BTU Window Mounted Inverter Air Conditioner operates 41% quieter on low and 13% quieter on high compared to regular window units, thanks to its inverter technology.

Q: Questionis a u shaped air conditioner

Asked 5 months ago by trina.

• A:Answer Thank you for your question. This AC unit is not a "U shaped". Hope it helps. Thank you

  Answered 5 months ago by Product Expert

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Q: QuestionDoes the inverter air conditioner have heat

Asked 1 year ago by Anonymous.

• A:Answer Hello! This unit does not have a heating mode. Thank you! Keystone Home Comfort

  Answered 1 year ago by Product Expert

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