“Brand new unit but why suction of vent so weak? It blows strong air out from exhaust fan to the room but not suck the smoke/smell up well. Is this normal limitation for OTR microwave?”

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• you must not be venting.....you are in recircalation

  Answered by ernit 7 years ago

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• Hello Ikko! We are terribly sorry to hear of your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered by KitchenAidTeam 6 years ago

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