A:Answer We've had ours for just over a year. It is very quiet. We'd had the 'sister' KitchenAid to this newer model; both counter-depth, pretty much without issue (the earlier KitchenAid lasted 10 years, and quite suddenly, the compressor died and we needed to replace the frig very fast or lose $$ in the frozen goods inside). To us, they are the same Whirlpool/KitchenAid quality that we expect for our money.
The only complaints we have about this new model: it seems to have a smaller interior space; I can only imagine that the insulated walls have been bolstered; the freezer also seems to be smaller. The other design complaint is the lack of shelf support options that are molded into the side walls. Three drawers (different depths) must be at the bottom, and three shelves for the upper portion only have four shelf supports options. The door bins: there are two wider bins for the upper and the covered, butter bin at top. There are two narrow bins seated across from the drawers when closed. There are lots of notches molded in the door so you have flexibility to accommodate the different heights of condiments, milk cartons, etc. I'm finding I could use another bin to utilize more refrigerator space, but can't find it (yet). I have my own question about that on this forum. The ice maker has worked beautifully and when it fills and ice drops, is probably the noisiest part of its operation.