Questions & Answers

Q: QuestionIt states online that this model is “Unavailable” in my area? Why is this when it is actually ordered online? Does this mean it will NEVER be available for me to order?

Asked 5 years ago by TAS.

This question was asked about the related product: KitchenAid - 27" Built-In Double Electric Convection Wall Oven - Black

• A:Answer Hi TAS. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of power cord is included? I’m asking because I need to install an outlet. My last oven was hard wired.

Asked 5 years ago by Gigi.

This question was asked about the related product: KitchenAid - 27" Built-In Double Electric Convection Wall Oven - Black

• A:Answer Hi Gigi, This model comes with a 66" flexible conduit. That requires to be connected to a 240 volt 40 amps outlet. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the door handles mounted into the glass or metal?

Asked 5 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 27" Built-In Double Electric Convection Wall Oven - White

• A:Answer Hi, The handles are mounted into the metal part of the doors. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this double oven finger print resistant?

Asked 5 years ago by Mary.

• A:Answer yes

  Answered 5 years ago by Dave63017Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this oven have a Convection Conversion feature?

Asked 2 years ago by Grandma.

• A:Answer YES, indeed! Love this oven!

  Answered 2 years ago by DianeSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe electricians are here. Where is the plug on my new oven? That is, how will it plug in?

Asked 2 years ago by susie.

• A:Answer susie, on model KODE507ESS, please refer to page 18 for electrical requirements of the Owner's Manual. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy electrician is asking what does the casing for the plug for the oven look like? Does anybody have a picture?

Asked 2 years ago by Michele.

Q: QuestionWhat is the highest temperature you can BAKE at? Thank you

Asked 3 years ago by KANEOHE.

• A:Answer Hello Kaneohe, the highest baking temperature would be 550 degrees. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat gauge power cord is included? Instructions say to connect using 8 gauge copper wire. My house has 8 gauge coming to the junction box but the power cord attached to oven is only 10 gauge? Is this correct?

Asked 3 years ago by SteveK.

• A:Answer Had to find this answer on an appliance forum. Best Buy installation team said it Must be 8 gauge don't install but when asked where in instructions does it explain how to attach the power cord he said Just use what came with the oven. Oven comes with a short 10 gauge "whip" already attached to the oven. Whip is too short for a below oven junction box. Had to put a box in the cabinet above oven.

  Answered 3 years ago by SteveKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionReading the installation instructions I saw a note about installing a warming draw deflector if you don’t have a warming draw. How many of you installed this deflector? Would this be the cause people complain about excessive heat blowing out the bottom

Asked 3 years ago by SteveKoz.

• A:Answer You only need the deflector IF you want to install or use a warming draw. No noticeable heat blowing out the bottom if you do not.

  Answered 3 years ago by SteveKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy cabinet face is 27" wide. The specs say product width is 27". Will this fit my cabinet? I know I would not see any wood around the oven but will it look right? Thanks

Asked 3 years ago by SteveK.

• A:Answer Hello SteveK, per the Installation Instructions the Cutout Depth(IN,inches) 24, Cutout Height(IN,inches) 50 1/4, and the Cutout Width(IN,inches) 25 1/2. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionwhat is the energy star rating?

Asked 3 years ago by Anonymous.

• A:Answer Hello! This model KODE507ESS, is not Energy Star Rated. Thank you for your inquiry on our KitchenAid appliances.

  Answered 3 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionShould I turn the oven on a certain setting before cooking with it the first time? ( to burn off factory odor)

Asked 3 years ago by Suzanne.

• A:Answer The installer will do this for you.

  Answered 3 years ago by BethGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy is the 27” of the same oven not on sale through KitchenAid?

Asked 3 years ago by WonderingOne.

• A:Answer Don't buy the Kitchenaid. You will regret it. Read my review.

  Answered 2 years ago by PeteVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is difference between $4,000 &$3000 wall ovens

Asked 3 years ago by Pafp.

• A:Answer Hello Pafp, we would need the model number of the other oven in order to compare the two together. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this oven include any " baking/roasting pans"? My older oven--same model did.

Asked 3 years ago by Mel.

• A:Answer No, it did not include pans.

  Answered 3 years ago by CubanCupcakeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, does the 27” model have room for 1/2 sheet pans?

Asked 3 years ago by Cookemonster.

• A:Answer Hello Cookemonster, this model is big enough to fit a 1/2" sheet pan. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill kitchenAid still make the 27" double ovens? Worried they are not availble any where. Also there is no listed date when they will be back. .Other appliances when they are back ordered have an possible available date.

Asked 4 years ago by ckcn.

• A:Answer Model:KODE507ESS Waiting on answer about production. Will this model still be made? I have been waiting to replace my old oven. I have ordered this oven a while back.

  Answered 4 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThis has been out of stock for months everywhere. The 30 in is available though. Is Kitchenaid still manufacturing 27 in ovens?

Asked 4 years ago by mab.

• A:Answer How long did you wait for your oven? I am going on 13 months and it has been paid in full since ordering

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)