Questions & Answers

Name: KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Brand: KitchenAid
SKU: 7315114
Price: 3779.99 USD
Availability: InStock
Rating: 4.6 (614 reviews)

KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel

Model:: KODE500ESS; |
SKU:: 7315114

User rating, 4.6 out of 5 stars with 614 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-20 of 118 questions

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Questionhow do you use the self clean feature
Asked 9 years ago by Anonymous.
- Answer Never use the self-clean feature on these ovens. There are a couple things that can and often go wrong with self clean. Mine got permanently locked and I had to pay a technician $200 to fix it. He advised to never use self clean again. I recently had the ovens serviced for a issue not related to self clean and the technician felt the overwhelming need to tell me all the bad things that often go wrong with self clean. Most of the negative reviews are associated with self clean.
  Answered 9 years ago by Austin03
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QuestionWhere should the junction box be mounted in the cabinet? The installation instructions and online videos do not show where the location is.
Asked 6 years ago by Jeda.
- Answer Hello Jeda! Per the Installation Instructions: Electrical supply junction box should be located 3" (7.6 cm) maximum below the support surface when the oven is installed in a wall cabinet. A 1" (2.5 cm) minimum diameter hole should have been drilled in the right rear or left rear corner of the support surface to pass the appliance cable through to the junction box. NOTE: For undercounter installation, it is recommended that the junction box be located in the adjacent right or left cabinet. If you are installing the junction box on rear wall behind oven, it is recommended that the junction box be recessed and located in the upper center of the cabinet.
  Answered 6 years ago by KitchenAidTeam
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QuestionWhat are the cut out dimensions
Asked 8 years ago by Phillip.
- Answer The cutout dimensions are 24 inches deep by 50.25 inches tall by 28.5 inches wide.
  Answered 8 years ago by CommunityAnswer
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QuestionHow do you change the language on this oven? Looks like some of it is in French!? (I would like to change to English as I cannot understand French.)
Asked 4 years ago by Austin7547.
- Answer Austin7547, touch clock/tools button, select 8 keypad for language. Change the language from French to English.
  Answered 4 years ago by KitchenAidTeam
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Questionwhat are the differences between model #kode300ess and model #kode500ess?
Asked 5 years ago by Reggae.
- Answer Hello Reggae, Please see the link for the differences on these two models. https://bit.ly/3ahwgrh, KODE300ESS- Even-Heat™ True Convection Oven (upper oven), SatinGlide™ Roll-Out Extension Rack (upper oven), Temperature Probe (upper oven), Standard Racks, Number of Lower Oven Racks 2 lower, KODE500ESS- Even-Heat™ True Convection Oven (both ovens), SatinGlide™ Roll-Out Extension Rack (both ovens), Temperature Probe (both ovens), Heavy Duty Racks, Number of Lower Oven Racks 3 lower.
  Answered 5 years ago by KitchenAidTeam
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QuestionHello, What is the final cost to remove and dispose of a former double oven (Kitchen Aid) and replace and install a new one such as this one? The price you've listed for this oven is $3059.00. Thank you, Jeanne DeLario
Asked 8 years ago by BestBuyOven.
- Answer Hint. This is the time.of the year they change out floor models. I picked mine up for less than 1700 as an open box sale.
  Answered 8 years ago by Frank
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QuestionDo the doors open completely flat? Can I rest something temporarily on the open door? How much weight can an open door support?
Asked 4 years ago by OvenQuestion.
- Answer Yes they open flat
  Answered 4 years ago by Montana
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QuestionWe looked at this oven but could not tell does it have two timers one for each oven?
Asked 5 years ago by Kipper.
- Answer Kipper- Yes, there is an independent timer for both ovens.
  Answered 5 years ago by KitchenAidTeam
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QuestionCan you use either electric or convection when baking? If not, how do I convert cooking time on recipes?
Asked 4 years ago by JFDS.
- Answer Hello JFDS! Yes, you can use either convection or conventional on this model. We hope this helps.
  Answered 4 years ago by KitchenAidTeam
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QuestionWill they haul away old oven once the new double oven is delivered
Asked 3 years ago by HecCbc2.
- Answer Yes they will haul away the old oven.
  Answered 3 years ago by BB2022
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QuestionTakes over 2 and a half hours for the oven to heat up to four hundred degrees is there anything i can do to fix this myself? Thanks
Asked 3 years ago by Donlduck.
- Answer There is something wrong with your oven. Call Whirlpool for service. It should only take 15 minutes.
  Answered 3 years ago by CarolP
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QuestionDo I need to purchased a separate kit to go with this oven to cover the edge that will stick out after installation?
Asked 3 years ago by PW.
- Answer Hello PW! If the cutout is correct you should not need to anything, however, there is a flush installation kit. W11123003. We hope this helps.
  Answered 3 years ago by KitchenAidTeam
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QuestionDoes this include the temperature probes?
Asked 3 years ago by SBS.
- Answer It comes with one temperature probe.
  Answered 3 years ago by Anonymous
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QuestionOur old oven which we need to replace measures 28 1/2 across . Would this be a 30 inch size to buy a new oven . Thank you
Asked 4 years ago by Yellowflowers.
- Answer Hello Yellowflowers, we would recommend you measure the rough opening of your cabinets as that dimension will help you in your planning, more than likely you would be looking at a 30" model. Please refer to the dimension guide linked here, this will provide information on both 27" and 30" models for you: https://bit.ly/3qHdphT
  Answered 4 years ago by KitchenAidTeam
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QuestionIs this oven direct wired or does it have a plug?
Asked 4 years ago by Jim.
- Answer Hello Jim for double ovens like this they require to be hard wired. We hope this helps.
  Answered 4 years ago by KitchenAidTeam
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QuestionI had this oven installed today and I have a question. The instructions say I can set the oven to bake as low as 145. On my oven the bake feature will not let me set below 170. IS this a malfuntion? Or, are the instructions incorrect.
Asked 4 years ago by Margie.
- Answer Hi Margie, This ovens lowest temperature setting is 170. We hope this helps.
  Answered 4 years ago by KitchenAidTeam
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QuestionWe just purchased the KODE500ESS model. Beautiful unit. The LCD panel is lit up so hat you not only see the TIME but the motherboard electronics. Every picture I have seen of this LCD panel is dark except the TIME. Shouldnt we only see TIME?
Asked 5 years ago by Lancegolfs.
- Answer not a answer...but your problem is very weird. Please let us know how they solved it or did you have to get a new oven? I'm considering buying one. Thank you!!
  Answered 5 years ago by DBB13
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QuestionWhat type of convection does this oven use? Vertical, dual fan, single fan, etc.
Asked 8 years ago by KimK.
- Answer Each oven has a convection fan and a cooling fan.
  Answered 8 years ago by CommunityAnswer
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QuestionHow is this model different from KODE300ESS?
Asked 9 years ago by Pepperlady52.
- Answer The 500 has both upper and lower convection ovens. I believe the 300 has only the upper oven to be convection.
  Answered 8 years ago by DanB
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QuestionLights for double oven will not turn OFF. Tried multiple times disconnecting power from circuit breaker and tightly closing doors, no change.When circuit breaker is turned ON, the lights will be OFF for some time and then automatically turn and stay ON.
Asked 9 months ago by sat4390.
- Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
  Answered 9 months ago by KitchenAidTeam
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Showing 1-20 of 118 questions

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Questions & Answers

KitchenAid - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel

Q: Questionhow do you use the self clean feature

Q: QuestionWhere should the junction box be mounted in the cabinet? The installation instructions and online videos do not show where the location is.

Q: QuestionWhat are the cut out dimensions

Q: QuestionHow do you change the language on this oven? Looks like some of it is in French!? (I would like to change to English as I cannot understand French.)

Q: Questionwhat are the differences between model #kode300ess and model #kode500ess?

Q: QuestionHello, What is the final cost to remove and dispose of a former double oven (Kitchen Aid) and replace and install a new one such as this one? The price you've listed for this oven is $3059.00. Thank you, Jeanne DeLario

Q: QuestionDo the doors open completely flat? Can I rest something temporarily on the open door? How much weight can an open door support?

Q: QuestionWe looked at this oven but could not tell does it have two timers one for each oven?

Q: QuestionCan you use either electric or convection when baking? If not, how do I convert cooking time on recipes?

Q: QuestionWill they haul away old oven once the new double oven is delivered

Q: QuestionTakes over 2 and a half hours for the oven to heat up to four hundred degrees is there anything i can do to fix this myself? Thanks

Q: QuestionDo I need to purchased a separate kit to go with this oven to cover the edge that will stick out after installation?

Q: QuestionDoes this include the temperature probes?

Q: QuestionOur old oven which we need to replace measures 28 1/2 across . Would this be a 30 inch size to buy a new oven . Thank you

Q: QuestionIs this oven direct wired or does it have a plug?

Q: QuestionI had this oven installed today and I have a question. The instructions say I can set the oven to bake as low as 145. On my oven the bake feature will not let me set below 170. IS this a malfuntion? Or, are the instructions incorrect.

Q: QuestionWe just purchased the KODE500ESS model. Beautiful unit. The LCD panel is lit up so hat you not only see the TIME but the motherboard electronics. Every picture I have seen of this LCD panel is dark except the TIME. Shouldnt we only see TIME?

Q: QuestionWhat type of convection does this oven use? Vertical, dual fan, single fan, etc.

Q: QuestionHow is this model different from KODE300ESS?

Q: QuestionLights for double oven will not turn OFF. Tried multiple times disconnecting power from circuit breaker and tightly closing doors, no change.When circuit breaker is turned ON, the lights will be OFF for some time and then automatically turn and stay ON.

Top Rated

Questionhow do you use the self clean feature

QuestionWhere should the junction box be mounted in the cabinet? The installation instructions and online videos do not show where the location is.

QuestionWhat are the cut out dimensions

QuestionHow do you change the language on this oven? Looks like some of it is in French!? (I would like to change to English as I cannot understand French.)

Questionwhat are the differences between model #kode300ess and model #kode500ess?

QuestionHello, What is the final cost to remove and dispose of a former double oven (Kitchen Aid) and replace and install a new one such as this one? The price you've listed for this oven is $3059.00. Thank you, Jeanne DeLario

QuestionDo the doors open completely flat? Can I rest something temporarily on the open door? How much weight can an open door support?

QuestionWe looked at this oven but could not tell does it have two timers one for each oven?

QuestionCan you use either electric or convection when baking? If not, how do I convert cooking time on recipes?

QuestionWill they haul away old oven once the new double oven is delivered

QuestionTakes over 2 and a half hours for the oven to heat up to four hundred degrees is there anything i can do to fix this myself? Thanks

QuestionDo I need to purchased a separate kit to go with this oven to cover the edge that will stick out after installation?

QuestionDoes this include the temperature probes?

QuestionOur old oven which we need to replace measures 28 1/2 across . Would this be a 30 inch size to buy a new oven . Thank you

QuestionIs this oven direct wired or does it have a plug?

QuestionI had this oven installed today and I have a question. The instructions say I can set the oven to bake as low as 145. On my oven the bake feature will not let me set below 170. IS this a malfuntion? Or, are the instructions incorrect.

QuestionWe just purchased the KODE500ESS model. Beautiful unit. The LCD panel is lit up so hat you not only see the TIME but the motherboard electronics. Every picture I have seen of this LCD panel is dark except the TIME. Shouldnt we only see TIME?

QuestionWhat type of convection does this oven use? Vertical, dual fan, single fan, etc.

QuestionHow is this model different from KODE300ESS?

QuestionLights for double oven will not turn OFF. Tried multiple times disconnecting power from circuit breaker and tightly closing doors, no change.When circuit breaker is turned ON, the lights will be OFF for some time and then automatically turn and stay ON.