Questions & Answers

Q: QuestionDoes this cooktop have a child lock feature?

• A:Answer Yes, this cooktop has a child lock feature called "Control Lock". To activate it, press and hold the "Control Lock Hold 3 Sec" button for 3 seconds. When activated, the cooktop controls will be disabled, preventing unintended use of the cooking surfaces.

Q: QuestionWhat type of cooktop surface does this model have?

• A:Answer This KitchenAid cooktop features a black glass surface. The context mentions "This 36\\" electric cooktop combines the lasting beauty of a black glass surface...".

Q: QuestionHow does the Even-Heat Technology work?

• A:Answer The Even-Heat Technology in KitchenAid cooktops utilizes two element sizes in one, providing constant power and a range of simmer settings. This allows for versatile cooking, from boiling large amounts of liquid to accepting small pans for various cooking tasks. The 10''/6'' Even-Heat Ultra Power Element with Simmer Setting adds even more versatility for both high and low-temperature cooking.

Q: QuestionWhat is the voltage requirement for this cooktop?

• A:Answer The voltage requirement for this KitchenAid cooktop is 240 volts. This information can be found in the "Electrical" section of the product specifications, where it states "60Hz. 240V."

Q: QuestionWhat is the purpose of the Control Lock feature?

• A:Answer The Control Lock feature on the KitchenAid cooktop disables the cooking mode, preventing unintended use of the surface cooking areas. This feature is useful for easy cleaning when the cooktop is not in use, ensuring safety and preventing accidental activation of the cooktop.

Q: QuestionWhat are the cut-out dimensions required for installation?

• A:Answer The required cut-out dimensions for installation are: - Minimum width: 34.563 inches - Maximum width: 35.563 inches - Minimum depth: 20.375 inches - Maximum depth: 20.563 inches

Q: QuestionHow many different sized round elements does this cooktop have?

• A:Answer This cooktop has four different sized round elements: a 10-inch/6-inch Even-Heat Ultra Power element, two 6-inch Even- Heat elements, and an 8-inch 1800-watt round element.

Q: QuestionWhat is the maximum power output of the 10''/6'' Even-Heat Ultra Power Element with Simmer Setting?

• A:Answer The maximum power output of the 10''/6'' Even-Heat Ultra Power Element with Simmer Setting is 3200 watts. This versatile element is perfect for everything from high-heat cooking to lower heat techniques, making it ideal for a variety of cooking tasks.

Q: QuestionHow many different sized rings does the Triple-Ring Round Element have?

• A:Answer The Triple-Ring Round Element on the KitchenAid 36" Built-In Electric Cooktop has three different sized rings: a 12-inch ring, a 9-inch ring, and a 6-inch ring. These different sized rings allow for maximum flexibility when selecting the appropriate element size for various cookware.

Q: QuestionIs this cooktop ADA compliant?

• A:Answer Yes, this cooktop is ADA compliant. The product details section includes "ADA Compliant: true". The cooktop meets the Americans with Disabilities Act (ADA) requirements for accessible design.

Q: QuestionIf it does not come with a power cord does that mean it is hard wired?

Asked 8 months ago by Jon.

• A:Answer Hello! For model KCES956KBL KitchenAid® Cooktop, per the Installation Instructions, https://shorturl.at/uzKor , it cannot be hard wired. You would need to purchase the power cord separately. Due to homes having different electrical outlets, we allow the customers to provide their own power cords, on most appliances. As one home may have a 3-prong outlet set up and another has a 4-prong setup, or if an appliance has the ability to be directly wired, then no power cord is needed. This way a customer may provide what best fits the needs of their home needs. We hope this helps. Thank you for your inquiry on our KitchenAid appliances.

  Answered 8 months ago by KitchenAidTeam

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