A:AnswerHi SiliconValley, there could be a couple of reasons this occurs:
Burner(s) may click if damp from being cleaned or if a spillover has occurred.
Allow the product to dry thoroughly. You can speed up the drying process by blowing cool air on the burner and control knob shaft area using a hair dryer.
Products equipped with the reignition feature:
During cooktop use, if one or more burners are extinguished due to external causes (such as a water spill, wind or ventilation draft), the ignition system will turn on to reignite the flame.
When the flame comes back on, the system will stop sparking, or clicking.
If the draft in the room is not removed, occasional sparking, or clicking, may continue. Sparking may also occasionally occur when using the low setting on a burner.
If, however, this doesn't seem to apply to the situation you have and you need further assistance, please don't hesitate to reach out to us directly at KitchenAid 800-422-1230 M-F 8 AM to 6 PM ET or via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
A:AnswerIt’s my understanding that any gas appliance can be converted to LP gas with a proper conversion kit and an installer who knows how to correctly adjust the flames.
A:AnswerHello Moe, for the stainless steel we would recommend only cleaning that with Affresh Stainless steel cleaner. The Stainless on this model is polished finish. We hope this helps.
A:AnswerHello Bigev65, we are sorry to hear this. You may visit www.kitchenaidparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM - Midnight - 7 days a week, to speak with a part specialist by phone.
A:AnswerI just hope it works for you when you get it installed. My $5000 kitchen aid refrigerator did not work. On the 21st the delivery people couldn’t wait to shove my refrigerator into the space scratching my new hardwood floors and run out. Told me to wait 24 hours for unit to maintain right temperature. My food spoiled and I have wasted so much time and energy and no one at Best Buy will take accountability in helping resolve. The store sends you to a resolution line. The resolution line tells you they can’t help you. You have to call kitchen aid. Hope this helps! Today is the December 28th. Still no resolution!
A:AnswerHello Mary, the KCGS556ESS can be converted to LP gas and also includes the conversion kit so you will have the proper parts to make the conversion. Please note we require a qualified installer or plumber be the only ones to make the conversion.
A:AnswerHello Remodeler, This would be a personal preference. I do see about 50/50 when it comes to the gas cooktops knob location as some customers like to the have them in the front and others to the side. We hope this helps.
A:AnswerHello, This cooktop has different BTUS for each burner. Center Rear 20,000, left and right front 10,000, left rear 6,000, and right rear 7,000. We hope this helps.
A:AnswerHi Tnuno, since the unit does come with one we are unable to advised of any that we could recommend with using on this appliance. We hope this helps.
