Questions & Answers

Q: QuestionHow many fan speeds does the KitchenAid downdraft system have?

• A:Answer This KitchenAid downdraft system features a variable-speed fan with 4 speeds.

Q: QuestionIs this downdraft system compatible with a 6-inch round duct?

• A:Answer Yes, this downdraft system is designed to fit a 6-inch round duct for easy installation.

Q: QuestionWhat is the maximum air flow capacity of this downdraft system?

• A:Answer This downdraft system has a maximum air flow capacity of 600 cubic feet per minute.

Q: QuestionDoes this downdraft system have a variable-speed fan?

• A:Answer Yes, the downdraft system has a variable-speed fan that can be easily adjusted to accommodate current exhaust needs.

Q: QuestionHello, does this unit come complete with a blower? Do I need to purchase blower separately to install, seems most units out there do not include one... Thanks!

Asked 7 years ago by AZguyDYI.

• A:Answer This is a complete unit. Be prepared for it to use all the space in the cabinet below for the blower unit and pipes.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionCan this downdraft be used with an Electrolux gas cook top?

Asked 4 years ago by JMR78.

• A:Answer Hi Jmr, Our appliances are designed to be used only with other KitchenAid appliance. We can not recommend that it be used with a non KitchenAid appliance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionCan this unit be installed with a Gas Range?

Asked 9 years ago by Matt.

• A:Answer Yes, i just got done installing it myself yesterday.

  Answered 7 years ago by JeffVerified Purchase

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Q: QuestionCan this be used with Jen Air or does Kitchen-Aid have a down draft electric range?

Asked 9 years ago by Anonymous.

• A:Answer I am using this with my Thermidor cooktop

  Answered 7 years ago by FrankVerified Purchase

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Q: QuestionCan I add professional installation for this downdraft unit to my purchase? I am purchasing a gas stove top and having it installed. Can both be installed by the same professional at the same time. thank you

Asked 2 years ago by searching.

• A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhat's your return policy for it?

Asked 2 years ago by Allison.

• A:Answer Hello Allison, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs it required to have the motor installed inside the cabinet? What are the alternative options for installation and motor placement so that I do not lose space in my cabinet drawers? For example, can the motor be placed behind the cabinet?

Asked 3 years ago by Installations.

• A:Answer The motor is an integral part of the unit. If you need external blower, you have to go to brand like Thermador, Vikings, or Best.

  Answered 3 years ago by SamhVerified Purchase

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Q: QuestionWhat are the dimensions of the blower, the under cabinet space required/needed?

Asked 4 years ago by Anonymous.

• A:Answer Hello, the dimensions for the blower on this model are 13 1/8" high, 16 1/2" wide and 10" deep. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHello, so I just bought the 36" telescopic system and I just got it out of the box and I measured the width and it is only 33". It that correct or they send me the wrong one? Thank you

Asked 5 years ago by Erick.

• A:Answer Yes. There are 2 tabs that cover the metal things suspending from the countertop. Each measures 1.5 inches

  Answered 2 weeks ago by Anonymous

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Q: QuestionIs it loud when the fan is on?

Asked 5 years ago by hptoner202A.

• A:Answer This unit is low noise compared to my older unit I replaced.

  Answered 3 years ago by SamhVerified Purchase

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Q: QuestionThe cut out specs please..

Asked 6 years ago by LP.

• A:Answer LP, you may view the cut out dimensions at the link below on page 7. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances! https://www.kitchenaid.com/content/dam/global/documents/201605/installation-instructions-W10342489-RevF.pdf

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionCan this be used with a charcoal filter and not a external exhaust vent ? I don’t have the external vent as it’s going in a new island .

Asked 5 years ago by MS1223.

• A:Answer MS1223, for further information, we recommend referring to the Installation Guide, provided below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances! https://bit.ly/2Z2dJuE

  Answered 5 years ago by KitchenAidTeam

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