A:AnswerHi Lynn. In in the event of a prolonged power failure, the surface burners cannot be lit manually. No attempt should be made to operate the appliance during a power failure. We hope this helps.
A:AnswerHello Cook! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerHello Judy, this model only comes with the two grates that originally came with. Kitchenaid does not offer different styles other than the OEM grates. We hope this info helps.
A:AnswerHello Tholden, this model only has convection, which is actually operated by "EasyConvect™ Conversion System in which it will automatically adjust the cooking temperature for you. We hope this helps.
A:AnswerHi BTU, you can access the BTU rating for each burner and the ovens by going to the following link, then under "Specifications" you will find each burner and oven BTU. Here is the link: https://bit.ly/3lIwFLm Please don't hesitate to reach out to us directly if you have any other questions or concerns. KitchenAid (800) 422-1230 M - F 8 AM to 6 PM ET.
A:AnswerSriiii, the Griddle should not be placed in the Dishwasher. We welcome you to visit https://bit.ly/3zgYHVQ and refer to page 17 for more information.
A:AnswerHello, the knobs for this Range will say Hi, Med, and Low. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
A:AnswerHello KetoCooker, per the Use and Care Guide: POWER FAILURE: In case of a prolonged power failure, the surface burners cannot be lit manually. No attempt should be made to operate the
appliance during a power failure.
A:AnswerHello James, we are sorry that you are having this issue. We would recommend reaching out to KitchenAid customer service for further assistance.
A:AnswerThese are 2 regular independent ovens, they will hold whatever temp you have them at independently. The bottom oven however does not have a top broil feature that is only in the top oven. Absolutely love this stove! Definitely recommend it.
