A:AnswerHi Bob, we suggest reaching out to a Factory Certified Technician for this issue. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 Also their contact phone numbers are listed at this link if you prefer to call. We hope this helps!
A:AnswerHi Reagan,this model comes with a chrome electric griddle.The chrome electric griddle provides the perfect cooking surface for grilled sandwiches, pancakes, eggs, burgers,sautéed vegetables, and many more family favorites. The attractive low-stick surface is designed to make cleanup easy.Please visit https://bit.ly/3mviOGS for more information.Thank you for your inquiry on our KitchenAid appliances.