Questions & Answers

Q: QuestionThis says that it doesn't come with a power cord. Will Best Buy do the hard wiring as part of the delivery?

Asked 4 months ago by Divothed.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

Q: QuestionDoes this range in dual fuel come in black?

Asked 4 months ago by Lszoc.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Thank you for your inquiry about our KitchenAid appliances. We currently do not have model KFDD500ESS available in black.

  Answered 4 months ago by KitchenAidTeam

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Q: QuestionThe oven control panel back lighting does not work

Asked 4 months ago by Tom.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 4 months ago by KitchenAidTeam

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Q: QuestionDo the dual ovens operate independently? If the top oven is on is the bottom oven off and vice versa? Can both ovens be used at the same time and at different temperatures?

Asked 4 months ago by LRL.

• A:Answer Hello! Yes, the ovens are operated independently and both can be used at the same time. Thank you for your inquiry about our KitchenAid appliances.

  Answered 4 months ago by KitchenAidTeam

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Q: QuestionDoes this range come in size of 36 inch or 40 inch

Asked 7 months ago by Chase.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello! We currently do not offer model KFDD500ESS in a 36" or 40" at this time. Thank you for your inquiry about our KitchenAid appliances.

  Answered 7 months ago by KitchenAidTeam

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Q: QuestionDo both the top and oven have the delay time bake option?

Asked 1 year ago by Lucy.

• A:Answer Hello, model KFED500ESS has the delayed time for both ovens. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this version of the oven have a bread proofing setting? What's its lowest temperature setting? I'm seeing conflicting answers to previous questions.

Asked 1 year ago by Proofing.

• A:Answer Hello, model KFED500EWH currently does have offer the proofing feature. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes the top oven have a toast feature?

Asked 1 year ago by Kristine.

• A:Answer Hello, KitchenAid® Range, model KFED500ESS does not have a toast feature. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs the range top convection

Asked 1 year ago by Pat.

• A:Answer Hello, model KFED500ESS both ovens have the Convection feature. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionAre the width measurements true 29 15/16". My area is literally 29 7/8"so I'm afraid to purchase this and it not fit? Please advise!

Asked 1 year ago by Printerink.

• A:Answer This model Range requires a cutout space of 30". Please visit https://tinyurl.com/nw6psyyu to view the full dimensions guide for this model Range. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this have a storage drawer below the oven for storing cookie sheets, etc?

Asked 1 year ago by VAnneF.

• A:Answer No. Right in the features description it says it does not have a drawer. I also used to own this range, so I can tell you from personal experience it doesn't.

  Answered 1 year ago by finngirl

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Q: QuestionHow do you calibrate the bottom oven

Asked 1 year ago by Donna.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello! Please see page 12 of the Use and Care Guide attached for more information on how to Calibrate the oven. https://tinyurl.com/yeavx5zh We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionI know the full height is 47+" But What is the height of the cook top?

Asked 1 year ago by Bree.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

• A:Answer Hello! 35 3/4" ± 1/8" (90.8 ± 0.3 cm) cooktop height (minimum) with leveling legs screwed all the way in*. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this dual fuel range come with a liquid propane option?

Asked 1 year ago by Pablo.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello! Yes, per the Installation Instructions, this model does have the option for LP. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDo you have any free standing induction ranges?

Asked 2 years ago by Sunny.

• A:Answer Hello! We currently do not have a freestanding models available with Induction. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionCan I get white oven handles

Asked 2 years ago by Anonymous.

• A:Answer no

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you fit two cookie sheets in each oven?

Asked 2 years ago by Melan.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

• A:Answer yes

  Answered 2 years ago by BillM

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Q: QuestionDo you have to have gas and electric or can it be used with just electric. Thanks

Asked 2 years ago by TmcG.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello TmcG, for a Dual Fuel Range you would need both Gas and Electric available. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhat is the height of the cooktop?

Asked 2 years ago by Phil.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello Phil, for model KFDD500ESS the height to the cooktop is 35 3/4" ± 1r/8" (90.8 ± 0.3 cm) cooktop height (minimum) with leveling legs screwed all the way in. Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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