A:Answer Hello Mel, We sincerely apologize for the concerns with your KitchenAid® Digital Countertop Oven with Air Fry, unfortunately there is not an option to adjust the volume for this model. Please reach out to our KitchenAid Customer eXperience Center by calling 1-800-541-6390, one of our phone agents will be happy to assist you. We are available from 8:00 AM - 6:00 PM EST Monday - Tuesday and 9:00 AM - 6:00 PM EST Wednesday - Friday.
We hope this helps.