Questions & Answers

Name: KOBOT - RV351 Robot Vacuum - Silver
Brand: KOBOT
SKU: 5856108
Price: 199.99 USD
Rating: 3.2 (60 reviews)

KOBOT - RV351 Robot Vacuum - Silver

Model:: RV351-S; |
SKU:: 5856108

User rating, 3.2 out of 5 stars with 60 reviews.

Highly rated by customers for:

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QuestionHow long does the battery pack last for in this kobot robot vacuum
Asked 5 years ago by Mar.
- Answer Thank you for your inquiry. It depends on how often the machine is used, generally should last 10 months to a year. Should you need additional assistance, please contact us at: [email protected]
  Answered 5 years ago by Help Desk
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QuestionMy kobot is turning in circles. I can't stop it with the buttons on top. When I pick it up it just keeps going.wheels are free of dirt. It was working perfectly yesterday. Does not seem to be clogged or jammed
Asked 6 years ago by Buddie.
- Answer Please kindly give our office a call for additional assistance. Techko Kobot, Inc. Ph# (888)883-2456 Office Hrs: 8AM-5PM PST M-F E-Mail: [email protected]
  Answered 2 years ago by Help Desk
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QuestionWhat does the schedule button on the charging base do?
Asked 6 years ago by Linda.
- Answer The schedule feature on the docking station allows the user to pick one time every 24 hours for the robot to go out itself to clean.
  Answered 6 years ago by Help Desk
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QuestionMy Kobot stopped working properly. It goes for like 10 seconds and then shuts off. What is the problem?
Asked 6 years ago by Anonymous.
- Answer Mine did that and it had some string and hair wrapped around the brush post. Pull brush completely out and check the ends
  Answered 6 years ago by Anonymous
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Questioncan you program this too vacuum at a certain time for 3 rooms
Asked 6 years ago by soxfan.
- Answer No, it does not have a programmable cleaning interval.
  Answered 6 years ago by CommunityAnswer
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QuestionIs this last year's model
Asked 6 years ago by Christina.
This question was asked about the related product: KOBOT - RV351 Self-Charging Robot Vacuum - Champagne
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QuestionHow long is this deal going on
Asked 6 years ago by Jinny.
This question was asked about the related product: KOBOT - RV351 Self-Charging Robot Vacuum - Champagne
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QuestionCan the battery be replaced? If so, where can I get it?
Asked 7 years ago by Lmarthrel.
- Answer Please kindly give our office a call or send us an e-mail with your phone number/inquiry and a team member will be happy to further assist: E-Mail Address: [email protected] Toll Free Phone# (888)883-2456 Office Hours: 8AM-5PM PST M-F
  Answered 6 years ago by Help Desk
  Answer this question
QuestionIs there a way to block off areas? I want to put this upstairs, but don't want it to fall down the stairs! I heard you can put a magnet or something so it knows where not to go. Does this do that?
Asked 7 years ago by skibirdi.
- Answer This robot is not designed to utilize any additional equipment which blocks off designated areas. The robot has fall prevention sensors to keep it from falling down the stairs.
  Answered 2 years ago by Help Desk
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QuestionHow do you empty and where does the bag go? What accessories does it come with?
Asked 7 years ago by Aireneanna.
This question was asked about the related product: KOBOT - RV351 Self-Charging Robot Vacuum - Champagne
- Answer there is a push button indicator at the top of the kobot for you to open the trash box the kobot collected. I think it is a good design to collect the trash. After Kobot does its job you just push that button and next to the button the cover of trash box (at the almost center of the top kobot) will open. Once it open you just take trash box out and empty it to your own regular trash bin and put the kobot trash box back and close the cover. Hope this help you a little bit.
  Answered 6 years ago by customer99
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QuestionWhere do I get replacement filters?
Asked 7 years ago by weezer.
- Answer Please kindly give our office a call or send us an e-mail with your phone number/inquiry and a team member will be happy to further assist: E-Mail Address: [email protected] Toll Free Phone# (888)883-2456 Office Hours: 8AM-5PM PST M-F
  Answered 6 years ago by Help Desk
  Answer this question
QuestionIt keeps the charge, turns on bit only stays on for 2 or 3 seconds then stops and beeps.
Asked 6 years ago by Dree.
- Answer Please kindly give our office a call for additional assistance. Techko Kobot, Inc. Ph# (888)883-2456 Office Hrs: 8AM-5PM PST M-F E-Mail: [email protected]
  Answered 6 years ago by Help Desk
  Answer this question
QuestionMy kobot’s turns on for 5 seconds the off the red light comes on and it beeps
Asked 6 years ago by Crisg.
- Answer Mine did this at first. Turned out it wasn’t making good connection to actually charge. Worth checking
  Answered 6 years ago by Nickel
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QuestionHow does it clean up wet messes? Where does the dirty liquid go? Is there a mop pad on the bottom or does the vacuum just suck up the dirty liquid? I have pets.
Asked 6 years ago by KW.
This question was asked about the related product: KOBOT - RV351 Self-Charging Robot Vacuum - Champagne
- Answer Clean up any liquid on the floor before running over it with the unit. It isn't for cleaning up wet messes, sucking up liquid would short it out; it's a vacuum cleaner/floor sweeper. The little pad attaches and you can add enough water to dampen it, Then it will damp-mop far a couple dozen square feet until the water dries up.
  Answered 6 years ago by Moss
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QuestionMy Kobot is RV353, I bought it few months ago in Canadian Tire. It stopped working after few seconds and kept beeping eventhough I cleaned the brushes , wheels and dust container. How do I fix it? Can I get exchange or refund?
Asked 7 years ago by Anonymous.
- Answer Please kindly give our office a call or send us an e-mail with your phone number/inquiry and a team member will be happy to further assist: E-Mail Address: [email protected] Toll Free Phone# (888)883-2456 Office Hours: 8AM-5PM PST M-F
  Answered 6 years ago by Help Desk
  Answer this question
QuestionWhere do I buy replacement brushes
Asked 7 years ago by Me.
- Answer hi, I hope this is not too late to respond this question. I did google search for kobot rv351 and found the company's website- techkokobot.com. In the site there is a section called shop. There are items listed for replacement parts. I tried to purchase at some time in Oct. 2018 but never actually do it. So that is my own experience.
  Answered 6 years ago by customer99
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QuestionMy Kobot stopped working properly. It runs for 10 seconds and then stops. I have cleaned it thoroughly. There isnt any hair or anything wrapped around the wheels. It appears to have charged properly. Do you have any other ideas of what could be wrong?
Asked 6 years ago by Krista.
- Answer Please kindly give our office a call for additional assistance. Techko Kobot, Inc. Ph# (888)883-2456 Office Hrs: 8AM-5PM PST M-F E-Mail: [email protected]
  Answered 6 years ago by Help Desk
  Answer this question
QuestionCan’t get KOBOT to charge. I have triple checked that the switch was on the ON position, but it won’t charge. Normally it beeps and a red light flashes when charging but It was plugged in all night and still says low battery today when I try to use it.
Asked 6 years ago by Bren.
- Answer Please kindly give our office a call for additional troubleshoot options: Ph# (888)883-2456 Office Hrs: 8AM-5PM PST M-F Email: [email protected]
  Answered 6 years ago by Help Desk
  Answer this question
QuestionMy kobot stops after a few seconds and flashes a red light.
Asked 7 years ago by Kobito.
- Answer Please kindly give our office a call or send us an e-mail with your phone number/inquiry and a team member will be happy to further assist: E-Mail Address: [email protected] Toll Free Phone# (888)883-2456 Office Hours: 8AM-5PM PST M-F
  Answered 6 years ago by Help Desk
  Answer this question

Showing 21-39 of 39 questions

Questions & Answers

KOBOT - RV351 Robot Vacuum - Silver

Q: QuestionHow long does the battery pack last for in this kobot robot vacuum

Q: QuestionMy kobot is turning in circles. I can't stop it with the buttons on top. When I pick it up it just keeps going.wheels are free of dirt. It was working perfectly yesterday. Does not seem to be clogged or jammed

Q: QuestionWhat does the schedule button on the charging base do?

Q: QuestionMy Kobot stopped working properly. It goes for like 10 seconds and then shuts off. What is the problem?

Q: Questioncan you program this too vacuum at a certain time for 3 rooms

Q: QuestionIs this last year's model

Q: QuestionHow long is this deal going on

Q: QuestionCan the battery be replaced? If so, where can I get it?

Q: QuestionIs there a way to block off areas? I want to put this upstairs, but don't want it to fall down the stairs! I heard you can put a magnet or something so it knows where not to go. Does this do that?

Q: QuestionHow do you empty and where does the bag go? What accessories does it come with?

Q: QuestionWhere do I get replacement filters?

Q: QuestionIt keeps the charge, turns on bit only stays on for 2 or 3 seconds then stops and beeps.

Q: QuestionMy kobot’s turns on for 5 seconds the off the red light comes on and it beeps

Q: QuestionHow does it clean up wet messes? Where does the dirty liquid go? Is there a mop pad on the bottom or does the vacuum just suck up the dirty liquid? I have pets.

Q: QuestionMy Kobot is RV353, I bought it few months ago in Canadian Tire. It stopped working after few seconds and kept beeping eventhough I cleaned the brushes , wheels and dust container. How do I fix it? Can I get exchange or refund?

Q: QuestionWhere do I buy replacement brushes

Q: QuestionMy Kobot stopped working properly. It runs for 10 seconds and then stops. I have cleaned it thoroughly. There isnt any hair or anything wrapped around the wheels. It appears to have charged properly. Do you have any other ideas of what could be wrong?

Q: QuestionCan’t get KOBOT to charge. I have triple checked that the switch was on the ON position, but it won’t charge. Normally it beeps and a red light flashes when charging but It was plugged in all night and still says low battery today when I try to use it.

Q: QuestionMy kobot stops after a few seconds and flashes a red light.

QuestionHow long does the battery pack last for in this kobot robot vacuum

QuestionMy kobot is turning in circles. I can't stop it with the buttons on top. When I pick it up it just keeps going.wheels are free of dirt. It was working perfectly yesterday. Does not seem to be clogged or jammed

QuestionWhat does the schedule button on the charging base do?

QuestionMy Kobot stopped working properly. It goes for like 10 seconds and then shuts off. What is the problem?

Questioncan you program this too vacuum at a certain time for 3 rooms

QuestionIs this last year's model

QuestionHow long is this deal going on

QuestionCan the battery be replaced? If so, where can I get it?

QuestionIs there a way to block off areas? I want to put this upstairs, but don't want it to fall down the stairs! I heard you can put a magnet or something so it knows where not to go. Does this do that?

QuestionHow do you empty and where does the bag go? What accessories does it come with?

QuestionWhere do I get replacement filters?

QuestionIt keeps the charge, turns on bit only stays on for 2 or 3 seconds then stops and beeps.

QuestionMy kobot’s turns on for 5 seconds the off the red light comes on and it beeps

QuestionHow does it clean up wet messes? Where does the dirty liquid go? Is there a mop pad on the bottom or does the vacuum just suck up the dirty liquid? I have pets.

QuestionMy Kobot is RV353, I bought it few months ago in Canadian Tire. It stopped working after few seconds and kept beeping eventhough I cleaned the brushes , wheels and dust container. How do I fix it? Can I get exchange or refund?

QuestionWhere do I buy replacement brushes

QuestionMy Kobot stopped working properly. It runs for 10 seconds and then stops. I have cleaned it thoroughly. There isnt any hair or anything wrapped around the wheels. It appears to have charged properly. Do you have any other ideas of what could be wrong?

QuestionCan’t get KOBOT to charge. I have triple checked that the switch was on the ON position, but it won’t charge. Normally it beeps and a red light flashes when charging but It was plugged in all night and still says low battery today when I try to use it.

QuestionMy kobot stops after a few seconds and flashes a red light.