A:AnswerThe return/exchange period is 15 days from the original day of purchase. If you have Elite or Elite Plus status, then you would have an extended return/exchange period. It would be 30 days for Elite members and 45 days for Elite Plus members. Otherwise you would want to speak to the manufacturer.
http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Thanks!