“Does purchasing through Bestbuy qualify for Lectric direct warranty and customer service, or does any service or warranty claim have to go through Bestbuy?”
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Hello! Customers who buy their XP through Best Buy still receive a 1-year warranty with their ebikes and can contact our Tech Team here at Lectric eBikes for assistance. For Customer Service Support, please reach out to Best Buy directly. We hope this information is helpful!
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