“I bought this case about 2 months ago and is not working anymore, what should i do?”

1-5 of 5 Answers

• Good luck, mine stopped after 31 days and Samsung has been running me around the ringer for four months about a possible replacement. I've probably spent 40 hours on the phone about a phone case.

  Answered by JustDont0089 8 years ago

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• keep calling samsung, especially if you have the receipt.

  Answered by reyrey 8 years ago

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• I thiink iIt works with the NFC function on your phone. You may want to make sure that option is selected and turned on in your settings.

  Answered by Swensyadretsey 8 years ago

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• Take it back to store. I did and they replaced mine even though the return date had expired.

  Answered by kenray2 9 years ago

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• Samething happened to me. because it is under samsung warranty, I did Contacted Samaung customer service support, they give me hard time first, but they e-mail me a return slip that I printed and I put the case on a box and send it to them. They send me a replacement case, but the second case stop working too. I got sick of it and I bought a different case. Good luck.

  Answered by Rachid 9 years ago

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