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The Lenovo C340-15 Chromebook, model number 81T9000VUS, ships with a 720p (HD) webcam with a Dual-Array microphone built in. Try resetting your Chromebook. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you call Lenovo Tech Support for Chromebooks at: 1-800-426-7378
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