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Questions & Answers

Your price for this item is $376.00
The comparable value price is $499.99
Page Showing 101-120 of 203 questions
  • QuestionIs this computer capable of AI functioning?

    Asked by TMB.

    • Answer Hi, TMB. As far as running it, yes, it could. It may not do so efficiently due to its entry-level performance and a lack of a dedicated NPU for delivering high level TOPS processing capabilities.

      Answered by Lenovo Product Expert

  • QuestionCan it bend flat like an iPad/tablet?

    Asked by Yrva.

    • Answer Hi, Yrva. This IdeaPad does not have the laptop and tablet functionality. These are usually referred to as 2-in-1s, so we recommend keep this term in mind when looking a device that has that either does or does not have this feature to help ensure you find what you are looking for.

      Answered by Lenovo Product Expert

  • Questiondoes this laptop have an illuminated keyboard?

    Asked by Anonymous.

    • Answer No it does not

      Answered by ReyRey

  • Questionbacklit keyboard?

    Asked by Mercedes.

    • Answer Hey Mercedes, this IdeaPad does not feature a backlit keyboard.

      Answered by Lenovo Product Expert

  • QuestionDoes this come with an anti-virus installed or can one be purchased and installed by the Geek squad before picking up from the store?

    Asked by Terry.

    • Answer Hey Terry, the system comes with a 1-month trial for McAfee and Microsoft Defender is preinstalled for security. If you'd like to pursue other options, you will likely need to choose the software you desire, then schedule the services for Geek Squad to set up your system and install the software of your choosing.

      Answered by Lenovo Product Expert

  • QuestionI need a charger for my levono laptop but don't know which one to get

    Asked by JosephG.

    • Answer Hey Joseph, if this IdeaPad is the laptop you have, then you will need a 65W round tip power adapter. To note, there is currently not a compatible charging option from Lenovo at Best Buy.

      Answered by Lenovo Product Expert

  • QuestionCan I upgrade the motherboard and the processor for this laptop?

    Asked by Charlie.

    • Answer Hey Charlie, this system was not designed to support these user modifications.

      Answered by Lenovo Product Expert

  • QuestionI have tried both a USB-C to USB-C data cable and an HDMI to mini HDMI cable to use my portable external monitor. Neither works. C to C powers on but won't run and HDMI to HDMI does nothing. Any other suggestions? Thank you

    Asked by Robine13.

    • Answer Hey Robine13, if your monitor features a separate USB port that can receive power from the IdeaPad, along with a video connection, it should work. If not, unfortunately, since this IdeaPad does not feature a USB-C port that supports power delivery and DP Alt Mode, this system may not be compatible with your portable monitor.

      Answered by Lenovo Product Expert

  • QuestionHow do u turn it off?

    Asked by Lew.

    • Answer Hey Lew, you can turn off your IdeaPad by selecting the Windows start menu at the bottom of the display in the taskbar, selecting the power button symbol in the bottom right of the start menu, then selecting "Shut down". To put your device to sleep, you can follow the same steps as listed above, but selecting "Sleep" instead of shut down, or you can close your laptop lid to put the device to sleep.

      Answered by Lenovo Product Expert

  • QuestionHi, If I take this computer out of S mode, what protection do I have then?

    Asked by PaulFW.

    • Answer Hey, PaulFW. Your security would still be Windows Defender, which is built into the Windows Operating System. You can also elect for additional anti-virus and internet security services.

      Answered by Lenovo Product Expert

  • Questionwhat headphones go with this lenovo ideapad

    Asked by betty.

    • Answer Hi, betty. It's up to you! This IdeaPad features a 3.5mm audio jack and Bluetooth connectivity so you can use your preferred wired or wireless headphones.

      Answered by Lenovo Product Expert

  • QuestionDoes this model have the latest Microsoft windows?

    Asked by Cherry.

    • Answer Hi, Cherry. Yes, this IdeaPad 1i comes with Windows 11 Home in S mode preinstalled.

      Answered by Lenovo Product Expert

  • Questioncan I stream and watch movies on this?

    Asked by mysticmayre.

    • Answer Hi, mysticmayre. Yes, you sure can.

      Answered by Lenovo Product Expert

  • QuestionDoes this computer come with Word Perfect and Excel programs?

    Asked by Robs.

    • Answer Greetings from the Intel team. Thank you for your question. According to the product specifications reference (PSREF), the Lenovo Ideapad 1i model 82QD00DHUS comes with an Office Trial; for further information, check the PSREF: https://psref.lenovo.com/Detail/IdeaPad_1_15IAU7?M=82QD00DHUS For detailed information about the Intel® Core™ i3-1215U Processor, visit: https://www.intel.com/content/www/us/en/products/sku/226269/intel-core-i31215u-processor-10m-cache-up-to-4-40-ghz-with-ipu/specifications.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionDoes the camera support windows Hello facial recognition?

    Asked by mainer.

    • Answer Hey, mainer. The camera on this IdeaPad does not support facial recognition login.

      Answered by Lenovo Product Expert

  • QuestionCan I download third party apps like Chrome etc

    Asked by Captain.

    • Answer Greetings from the Intel team. Thank you for your question. No, based on the system specifications on the retailer's website, the Lenovo Ideapad 1i model 82QD00DHUS comes with Windows® 11 Home in S mode. Windows 11 in S mode only runs apps from the Microsoft Store for improved security and performance. If you want to install an app outside the Microsoft Store, you'll need to switch out of S mode; leaving S mode is free, but you won't be able to enable it again. Windows 11 in S mode FAQ: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85#:~:text=Windows%2011%20in%20S%20mode%20only%20works%20with%20compatible%20apps,in%20S%20mode%20or%20not. For detailed information about the Intel® Core™ i9 processor 14900HX, visit: https://www.intel.com/content/www/us/en/products/sku/235995/intel-core-i9-processor-14900hx-36m-cache-up-to-5-80-ghz/specifications.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionCan I downgrade to Windows 10 and, if yes, will all the drivers still work? Ty

    Asked by Musty.

    • Answer Microsoft is stopping security update for Windows 10 in October 2025 less than a year from now. Why would you want to downgrade to a system that won't be supported?

      Answered by AnOldDuffer

  • QuestionCan this laptop fold into a tablet and how fast can it charge a 6 hour battery when fully drained

    Asked by HearForAnswers.

    • Answer Hi, thank you for your questions. This model is a standard laptop that will not fold into a tablet (but this Flex 5i can: https://www.bestbuy.com/site/lenovo-flex-5i-14-fhd-touchscreen-2-in-1-laptop-intel-core-i3-1215u-with-8gb-memory-intel-uhd-graphics-256gb-ssd-storm-grey/6571566.p?skuId=6571566). Also, it should fully charge in about an hour.

      Answered by Lenovo Product Expert

  • QuestionHi, does this laptop come with Microsoft Word? If not, can it be installed?

    Asked by Ma.

    • Answer Hi, Ma. Word and the Microsoft Office suite is preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466

      Answered by Lenovo Product Expert

  • QuestionDoes this have screen share capabilities?

    Asked by Maesmom.

    • Answer Hi, Maesmom. Yes, it can support screen sharing for both casting and video conferencing/streaming.

      Answered by Lenovo Product Expert