Questions & Answers
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Q: QuestionWhat Bluetooth portable document scanner is compatible with this chrome book?
Asked by Mac.
- A:Answer I’m using my HP printer all in one via WiFi without issue.
Answered by BSTEG
Q: QuestionCan this fold like a 2 in 1 laptop, or do you have to take the keyboard off?
Asked by Anonymous.
- A:Answer No. The Lenovo Chromebook Duet 5 model number 82QS001HUS, is a detachable 2 in 1 Chromebook. You detach the keyboard to use in tablet mode.
Answered by Lenovo Product Expert

Q: Questionwhy does it constantly lose the network connection?
Asked by mike.
- A:Answer Our Chromebook Duet 5 is running flawlessly on home wifi.
Answered by NoMarSa
Q: QuestionIs the keyboard color also abyss blue or is it a dark grey?
Asked by Xavier.
- A:Answer abyss blue with white keys
Answered by Ringuser
Q: QuestionIs there an LTE or 5G version available?
Asked by BillG.
- A:Answer No, but you can pair this to your android phone for data usage while away from wifi.
Answered by Anonymous
Q: QuestionIs there a screen protector for this model? Having trouble finding one online. thank you in advance!
Asked by Hank.
- A:Answer Dont need one
Answered by XMAN2020
Q: Questioncan i use it for adobe photoshop and adobe illustrator
Asked by Anonymous.
- A:Answer That will depend on the requirements and compatibility of the specific APPs you want to use. This Lenovo IdeaPad Duet 5 Chromebook ships with the Chrome Operating System and is compatible with Google Play Store APPs. We recommend you check with the specific APPs software publisher's web sites, of the specific APPs you will be using, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.
Answered by Lenovo Product Expert

Q: QuestionWhy does the Lenovo website say this product is discontinued? Is that a typo? Also, does the Storm Grey color come with grey keyboard as well?
Asked by Abtin.
- A:Answer According to chromeunboxed lenovo's website does that when a device runs out of stock but no it is not discontinued
Answered by THANOS
Q: QuestionIs this covered by a international warranty? Thinking of buying as a gift to send to the Uk
Asked by Badger.
- A:Answer There is no International Manufacturer's Warranty available with this Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. This device ships with a 1-year limited manufacturer's warranty, covering hardware OEM issues, that is valid in the USA and Canada only.
Answered by Lenovo Product Expert

Q: QuestionDoes this supposed to come the pen holder? Because my unit does not come with one.
Asked by Phhg.
- A:Answer No. The USI Active Pen for this Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS, is sold separately.
Answered by Lenovo Product Expert

Q: QuestionHow does this compare to The King Chromebook / Android Tablet, the Lenovo Duet? I have one for small biz and I love this little thing for the price. Only thing I asked for was a better screen for $329 more and maybe 10.5 or 11 inches screen
Asked by DadTech694.
- A:Answer This Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS, ships with a 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy.
Answered by Lenovo Product Expert

Q: QuestionHi Lenovo, does this Chromebook laptop with a fan? Thanks!
Asked by ChromebookCindi.
- A:Answer Hey ChromebookCindi, The Duet 5 Chromebook has a fanless design. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: Questionis this device compatible with a digital pen?
Asked by jjccdd.
- A:Answer Hey jjccdd, Yes, you can use USI pens with 2-in-1 Chromebooks like this Duet 5 Chromebook. Best Buy does currently offer a few pen options that will work with the Duet 5, like this Lenovo USI Pen 2 that can be viewed at this Best Buy webpage: https://www.bestbuy.com/product/lenovo-usi-stylus-pen-2-for-chromebook-gray/JJGCYLHK46 | Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionDoes this computer come with the antivirus, or do you have to buy that separate?
Asked by Rosie.
- A:Answer Hi Rosie, The Duet 5 Chromebook 2-in-1 does not come with an antivirus software, as ChromeOS offer a secure OS with built in security. To learn more, feel free to visit this Google webpage: https://chromeos.google/resources/security/ Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionCan a cracked screen be replaced
Asked by Anonymous.
- A:Answer Hey there, You should be able to have a screen repair done via Lenovo Authorized repair centers or shipping the unit out for service. We recommend contacting Lenovo Support to discover your options. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionWhat is the average cost to replace a cracked screen?
Asked by MandyJ.
- A:Answer Hi MandyJ, Thank will depend on the severity of the damage, what surrounding and supporting components may also be damaged, and if there may be water intrusion due to the screen damage. We recommend getting an assessment of the device to get an accurate estimate on what device repairs would be by either contacting Lenovo Support or working with your local Best Buy and Geek Squad locations. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs this an Ipad or a laptop?
Asked by CQuinn.
- A:Answer This is a Chromebook Laptop that is touchscreen and much better than a Ipad with much more memory as well as options being very budget friendly.
Answered by JenniferS
Q: QuestionWhat types of warrant does it have
Asked by Anonymous.
- A:Answer Hi there, This Duet 5 Chromebook 2-in-1 features a Lenovo 1-year limited manufacturer warranty, but it is eligible for Best Buy and Geek Squad support and warranty coverage options. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: Questiondoes it have enough storage to download games and have files for school/work?
Asked by bella.
- A:Answer It has 128GB of storage. If you have a lot of files or games, it may not be enough, but for basic things it should be.
Answered by MarkE
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