“Just purchased 12/17/19. Webcam never tested. Now that it's needed, it doesn't work. Any suggestions? Thanks.”
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The Lenovo IdeaPad L340-15 laptop, model number 81LW005PUS, ships with a 300p web cam with Manual Privacy Shutter built in. The Privacy Shutter is shipped from the factory closed over the web cam lens. Here is a link to the product page for the Lenovo IdeaPad L340-15 laptop. If you scroll down the page, there is a picture that highlights the Privacy Shutter and the small slider above the web cam lens that is uses to open the Privacy Shutter. Slide the the small slider above the web lens, to the right to open the Privacy Shutter. You will know the Privacy Shutter is open when the red dot over the web cam lens is gone: https://www.lenovo.com/us/en/laptops/ideapad/ideapad-300-series/Lenovo-IdeaPad-L340-15API/p/88IPL301170?bvstate=pg:2/ct:r&ef_id=CjwKCAjw7LX0BRBiEiwA__gNwx0jBrWWBE7QpRB7HcFTsZvyiGuWTdNzUyQRNd-bW00zh5awxT5E9xoCsGUQAvD_BwE:G:s&s_kwcid=AL!4030!3!405798631325!b!!g!!&kw=&adid=405798631325&addisttype=g&catargetid=120030930000049409&CAPCID=405798631325&catci=dsa-322627230383&agid=9477069224&cadevice=c&gclid=CjwKCAjw7LX0BRBiEiwA__gNwx0jBrWWBE7QpRB7HcFTsZvyiGuWTdNzUyQRNd-bW00zh5awxT5E9xoCsGUQAvD_BwE. If you continue to have issues we recommend you call Lenovo Tech Support at: 877-453-6686.
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