“So I just got this pc today and after setting up the pc, it would just shut off after a few seconds but the fan lights would be on. Is there any way to fix this.”
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We are sorry to hear that you are having issues with your Lenovo Legion Tower 5 AMD Gaming Desktop Computer. If you were able to complete the initial setup and activation of the Windows 11 Operating System without the issue occurring, then the computer began shutting off, be sure any software you installed is compatible with Windows 11, this includes any legacy software and or files you installed from an old computer. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Legion Ultimate Support for additional help at: 888-278-9707.
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