A:AnswerThese ship with 1 bay used at 8GB and there is a second bay. Max memory for this model is 32GB. No you do not need to have it done by a Lenovo certified person. There are about 8 screws on the bottom and then gently remove the bottom cover by inserting an old credit card in the crack and gently un-snap the bottom case. It sounds hard, but is very easy. Just upgraded a friends to the full 32 GB with a 1 TB SSD.
A:AnswerModel number 20M7S03400 has one HDMI-Out port for video out. You can connect one external monitor and use the device screen for a second monitor. To add two external monitors you would need a universal port replicator. We recommend you check with Best Buy for your options.
