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Try reinstalling or rolling back your audio drivers. Also full shut down the laptop and try cleaning the 3.5mm port. If the problem persists, reset windows or contact Lenovo as it may be a hardware defect.
Sorry, there was a problem. Please try again later.Any headphones with a 3.5 mm connector and are compatible with Window 10 should work with this device. Check that the headphones do in fact work by using with another device. If the headphones are working, we recommend you can Lenovo Tech Support at 877-453-6686.
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