Questions & Answers

Q: QuestionDoes this air purifier provide real-time air quality updates?

• A:Answer Yes, the air purifier provides real-time air quality updates, allowing you to monitor the improvement.

Q: QuestionDoes this air purifier have a sleep mode?

• A:Answer Yes, the sleep mode uses a quieter fan speed than the low setting and turns off the display lights.

Q: QuestionHow does the air purifier filter pet fur?

• A:Answer The Vital 200S air purifier has a U-shaped air inlet that captures airborne pet fur and helps to reduce clogging.

Q: QuestionWhat is the function of HEPASmart technology in this air purifier?

• A:Answer HEPASmart technology uses statically charged fibers to help trap bacteria and viruses.

Q: QuestionWhat is the coverage area of this air purifier?

• A:Answer This air purifier can completely filter a 380 sq ft room in 12 minutes.

Q: QuestionDoes this Air Filter effectively catch Pet Hair floating in the air? Or is this only for catching particles that aren't usually visible to the naked eye?

Asked 2 years ago by JenJ.

• A:Answer We have a German Shepherd Great Dane mix who sheds massive amounts of hair. We still have lotsm9f hair but not hair floating innthenair.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan the filter be washed or cleaned how often do you need to change the filter if so whats the cost to replace the filter?

Asked 1 year ago by RC1234.

• A:Answer The Washable Pre-Filter should be cleaned every 2–4 weeks to increase efficiency and extend the life of your filter. You can clean the pre-filter using a soft brush or vacuum hose to remove the debris. The main filter should be replaced every 12 months.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be placed against a wall on one side, or does the manual say to keep it spaced away from walls and furniture? I don’t have lots of large open areas to set it.

Asked 1 year ago by Jlp.

• A:Answer yes it can be up against a wall.

  Answered 1 year ago by tiovJA3859

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you put this unit in a bedroom, can it effectively work in a bedroom instead of a large area or is it ineffective in a bedroom or will it do damage to the unit? and can the unit operate efficiently in a small room and a big room?

Asked 1 year ago by Anonymous.

• A:Answer The Vital 200S can purify a 380 ft² room 5x per hour, a 950 ft² room 2x per hour, and a 1900 ft² room 1x per hour.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you operate this without having to use wifi?

Asked 2 years ago by Muff02.

• A:Answer Yes, you can operate the unit manually by using the buttons on the display.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionMy basement has some mold and foul smell. Can this help in there ? .

Asked 1 year ago by Amit.

• A:Answer Our units feature a 3-stage filtration system including a high-efficiency carbon filter to help remove odor particles. For best results, we recommend minimizing the source of the smell as best as possible first. The air must also pass through the filters a few times.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this product or any of your product Mechanically filters the air?

Asked 2 years ago by Anonymous.

• A:Answer Aside from the PlasmaPro models (which has an optional plasma function), all Levoit air purifiers are ozone-free and do not produce ions. Please note that the PlasmaPro models also have ozone free versions on our website (Core 200S, 400S, & 600S). They work purely mechanically by drawing in air and filtering it through our 3-stage filtration system.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have a replacement filter for Vital 200S-P Main Filter/Carbon Replacement Filter?

Asked 1 week ago by Bruce.

• A:Answer Yes, the Vital 200S-RF is the compatible replacement filter for the Vital 200S. Please reach out to us directly for the correct listing.

  Answered 1 week ago by Etekcity-Cosori-Levoit

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow often do you pet this run?

Asked 1 month ago by Tory.

• A:Answer Depending on your current air quality and personal needs, you can run the air purifier 24/7 or even just a few hours a day.

  Answered 1 month ago by Etekcity-Cosori-Levoit

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to Make sure this unit has the pet mode icon directly on unit tonturn on. Some models do not have it exceptbthrough the app

Asked 2 months ago by Margl.

• A:Answer Yes, there is a button for pet mode on the panel.

  Answered 2 months ago by BeHereVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Levoit Vital 200S smart air purifier have a true HEPA filter to effectively capture mold spores from the air? If so, how much does the each filter rplacement cost?

Asked 4 months ago by Anonymous.

• A:Answer yes

  Answered 2 months ago by Xteche06Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the specific filter model to buy for this?

Asked 6 months ago by Miko.

• A:Answer To reorder filters just go online and enter the Levoit name and model number of the unit and search replacement filters. Many choices will pop up. I have tried several and they all fit and do an adequate job.

  Answered 4 months ago by MrTaintVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it reduce smoke odor?

Asked 6 months ago by Anonymous.

• A:Answer It should. It worked well for removing the odor of very powerful manure from the house!

  Answered 4 months ago by Heather

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow does this do with eliminating pet odor?

Asked 6 months ago by Annie.

• A:Answer The Levoit standard filter element has a layer of charcoal that helps eliminate pet odors. We have pets and do not notice pet smell when we come in from outdoors. Plus no one has told us our home smells like the pets.

  Answered 4 months ago by MrTaintVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)