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Questions & Answers

Page Showing 41-60 of 67 questions
  • QuestionIs there a trim kit for this model?

    Asked by Bruce.

    • Answer Hi there, Bruce. Thank you for sharing your experience with us regarding your LG MSER1590S microwave. We understand your situation and appreciate your interest in enhancing your appliance's appearance. Based on our official LG resources, this specific model does not support a compatible trim kit. As a troubleshooting step, we recommend reviewing your installation manual to ensure your unit is securely and correctly installed, as this can help maintain a clean and integrated look even without a trim kit. Additionally, verifying your model number and exploring the accessories section in your documentation may offer further insight. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs For further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionSimilar to previous models, does this microwave make a multiple chime sound when finished, and again as a reminder shortly after cycle is complete?

    Asked by Anonymous.

    • Answer yes it does

      Answered by tstothers

  • QuestionHow quiet is this microwave?

    Asked by Mj.

    • Answer It seems a bit loud, but something you can get used to. Mostly all microwaves are a bit loud

      Answered by mango109

  • QuestionDoes the light come on when door is opened?

    Asked by Anonymous.

    • Answer Yes it does

      Answered by ShannonC

  • QuestionIs this a right to left door open and what is the watage?

    Asked by Anonymous.

    • Answer Yes 1200 w

      Answered by Felipeandres

  • QuestionCan I operate this microwave inside of a pantry? How much space is needed on each side of the microwave (sides and back) for proper ventilation?

    Asked by Rizzy.

    • Answer Hello, Rizzy. You must allow at least 4 inches of clearance around the top, sides, and back of the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S for proper ventilation. All air vents should be kept clear during cooking. If air vents are covered during oven operation the oven may overheat. To prevent damage to the oven, a sensitive safety device detects overheating and automatically turns the oven off. The oven cannot be used until it has cooled sufficiently. Do not place the microwave oven above a gas or electric range oven...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionBottom of paper plate was wet with condensation as well as the whole inside of microwave and steam/smoke was coming out. Is this normal?

    Asked by Lo.

    • Answer Hi there, Lo. Thank you for reaching out with your concern about the LG Countertop Microwave model MSER1590S. It's not unusual for condensation to form inside the microwave during cooking, especially when using items like paper plates that can trap moisture. However, if steam or smoke is coming out, this could indicate that there is excess moisture or food residue inside the microwave that is causing it to overheat. We recommend wiping down the interior with a damp cloth regularly, especially after cooking items that may release a lot of moisture. You can also try using the "Sensor Cook" or "Sensor Reheat" settings, as they help optimize cooking times to reduce excess moisture buildup. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If the issue persists or if you notice any other unusual symptoms, please reach out to us through a private message on social media @LGUSSupport, and we'd be happy to assist further. We hope this helps clarify things! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan the turntable be turned off on this microwave?

    Asked by nelly1212.

    • Answer Hello there, Nelly. Thank you for your question about the LG MSER1590S Countertop Microwave. We understand your need for flexibility with the turntable. This microwave does not have an option to turn off the turntable, as it is designed to rotate during cooking for even heating. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If you're looking for a different feature or need additional assistance with your unit, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further! We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWe bought this Microwave on August 31, 2024, It just stopped heating. Everything appears normal -- the Control Panel works, the turntable spins, the light works but it does not heat. I have reset. What else can we do?

    Asked by KeithB.

    • Answer Hi Keith. The control panel works, the turntable spins and the lights work on the LG 1.5 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER1590S, but is not heating, the problem may be the magnetron in the unit that generates the heat for the microwave. It’s recommended that a professional replace a faulty magnetron due to the dangerous nature of high-voltage repairs. Your microwave oven has a Manufacturer's Limited Warranty of One (1) year for Parts and Labor from the date of purchase and the magnetron has a ten (10) year warranty so you are still under warranty...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI just purchased this yesterday. A previous question Was answered that it’s made in South Korea. My box clearly says it’s made in China. Can you clear up where it’s actually made?

    Asked by DianneO.

    • Answer Hello there, Dianne. We understand you're looking for clarification on where the LG MSER1590S Countertop Microwave is made. As mentioned, while LG's products are primarily designed and manufactured in South Korea, some units may be produced in China depending on the specific model and manufacturing batch. It's possible that your microwave has a label indicating it's made in China, which is in line with LG's global manufacturing practices. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs If you need more details or have any other questions, feel free to reach out! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan I use this as a built in?

    Asked by Anonymous.

    • Answer Hi there! Thank you for your question about the MSER1590S microwave. This model is not designed for built-in installation, as it requires adequate ventilation and clearance for proper operation. It is intended for countertop use. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave. If you're considering a built-in option, we recommend looking at models specifically designed for that purpose. If you have any more questions or need assistance in finding the right model, please feel free to reach out to us on social media @LGUSSupport. We’re here to help! —Avril

      Answered by LG Digital Customer Care

  • QuestionI just purchased this microwave. I put in a dish of water and turned it on to see if it is working. It is so loud. Is there something wrong with it??

    Asked by JAE.

    • Answer It's a normal sound, comparing it to lots of other microwaves. Thie inverter model is actually quieter than regular micorwaves

      Answered by RajN

  • QuestionWhat is the power of this model?

    Asked by Patrick.

    • Answer 1250W

      Answered by RajN

  • QuestionWhat overall width is needed to open the door?

    Asked by K2DS.

    • Answer 18 inch door

      Answered by ClareM

  • QuestionIs the stainless steel smudge resistant?

    Asked by Rob.

    • Answer No

      Answered by DeepaJ

  • QuestionWe have burnt out timer/clock bulbs in our LG NeoChef 1,5 Cu. Ft. Countertop Microwave, making them very difficult to read. How do we replaced those burnt out bulbs?

    Asked by LP54.

    • Answer Hi there! Thank you for reaching out! To replace the burnt-out timer/clock bulbs in your LG NeoChef 1.5 Cu. Ft. Countertop Microwave (Model MSER1590S), start by unplugging the microwave to ensure safety. Then, remove the cover or housing by unscrewing the screws around its perimeter. Locate the burnt-out bulbs, which are typically near the control panel or clock area, and carefully replace them with new bulbs that match the specifications for your model. After replacing the bulbs, reassemble the microwave by securing the cover back in place. Finally, plug the microwave back in and test the new bulbs to ensure they are working properly. If you need further assistance or detailed instructions, please send us a private message on Social Media @LGUSupport, and our team will be happy to help. —Avril

      Answered by LG Digital Customer Care

  • QuestionHow do I turn off child resistant locks?

    Asked by Addy.

    • Answer There is a hole on the side of the door . Twist the screw with a Phillips head

      Answered by HappyinBrookhaven

  • QuestionDoes the turntable have a stop feature when you do not want your dish to rotate?

    Asked by BopBop.

    • Answer I find that removing the turntable plate will assist with not rotating your dish. With that said you may want to rotate it yourself half way through to ensure even heating.

      Answered by Anonymous

  • QuestionHow do you open the door of microwave?

    Asked by mw.

    • Answer you push the button on the lower right

      Answered by lgtv

  • QuestionIs the inside light supposed to be on when it cooks? Is there a way to turn it off and only have it on when the door is open?

    Asked by CG8.

    • Answer Hi there, thank you for reaching out with your question. We understand your concern about the interior light on your LG MSER1590S Countertop Microwave. The LED interior light is designed to remain on during cooking so that you can easily monitor the progress of your food. Unfortunately, there is no option to turn off the interior light while cooking; it will only turn off when the microwave is not in use or when the door is opened. If you have any further questions or would like additional assistance, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. https://www.lg.com/us/cooking-appliances/lg-mser1590s-counter-top-microwave#pdp_specs We appreciate your understanding! —Renzo

      Answered by LG Digital Customer Care