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  • QuestionWhy did my LG 2.0 cu.ft. Countertop microwave with sensor cooking and smart inverter stop heating up?

    Asked by Anonymous.

    • Answer The main component involved with microwave heating is called the magnetron (I used to work on microwaves many years ago). Mine stopped heating after 10+ years, so my first suspicion is the magnetron. A replacement magnetron is over $125. I had already replaced the control panel a few years ago, and the door switch was getting janky, so the math led me to just gettting a a whole new microwave.

      Answered by Jeff

  • QuestionWhat is the interior made out of? Is it free of toxic materials?

    Asked by Sandy.

    • Answer I'm sure there's something toxic. They pack it with Styrofoam and it has that manufacturing smell stuck on the inside the first few times you use it. But aside from that, using microwaves in general to heat food rapidly is toxic in itself.

      Answered by JA4ML

  • QuestionIs there a 27" wide (as opposed to 30" wide) trim kit for this microwave model?

    Asked by Jack.

    • Answer It would be best to direct this question to LG, then maybe a retailer, like Best Buy...

      Answered by Anonymous

  • QuestionWe need to replace the microwave dish inside this model. What’s the exact dimension/ circumference?

    Asked by Me.

    • Answer The size for microwave oven turntables are given as a diameter and the diameter for the turntable for this LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090S has a width of 16". If you want the circumference of the turntable, since you now know the diameter, you can use the formula C=πd to calculate the circumference which will be 50.266"...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow do i set the clock on this microwave? Thanks

    Asked by ShoppingSister123.

    • Answer As per the 'Setting the Clock' instructions on page 11 in your owner's manual for the LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER2090S: Setting the Clock When the oven is plugged in for the first time or when power resumes after a power interruption, the clock defaults to the 12-hour clock mode and 12H appears in the display. You can set the time of day or switch to the 24-hour clock mode. 1 Press START/Enter to confirm the 12H clock display. • To switch between the 12-hour and 24-hour clock modes, press Timer/Clock. 2 Press the number keys to set the desired hour and minutes, and press START/Enter. NOTE • To reset the clock, unplug and reconnect the power cord. Or press and hold Timer/Clock until 12H appears in the display (approximately 3 seconds). • To keep the time of day from appearing in the display, press STOP/Clear after plugging in the oven. • When the oven is not in use, the display turns off to save energy, unless the time of day is set to show in the display...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan this be setup for single press minutes? Or w.e its called. Like just pressing 6 for 6 minutes and etc.

    Asked by Frop.

    • Answer No you cannot.

      Answered by ItisAmy

  • QuestionIs the keyboard illuminated ? Difficult to program a cooking cycle in the evening if the keyboard doesn't light up

    Asked by Tom.

    • Answer Hello there, Tom. We understand your inquiry regarding the control panel of the LG 2.0 Cu. Ft. Countertop Microwave. The keyboard on this model is not illuminated; however, the bright LED display provides clear visibility for your cooking times and settings. We understand your experience and want to ensure your kitchen tasks are as convenient as possible. https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-black-stainless-steel/J7G56583QH For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • Questionwill the trim kit MK2030BD fit on this microwave since the dimensions are exactly the same?

    Asked by Trimkit.

    • Answer Yes...works perfectly

      Answered by Samsung

  • QuestionCan the turn table be turned off?

    Asked by Kay.

    • Answer Hi there, Kay. Thank you for sharing your inquiry with us regarding the LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. We understand your inquiry about the turntable functionality. https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY On this specific model, the turntable is designed to rotate automatically during operation to ensure even cooking, and there is no manual setting to turn it off. For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the return policy for this item

    Asked by Md.

    • Answer Two weeks from purchase.

      Answered by LiZed

  • QuestionDoes the Model #JES2051DNBB have the option mute to beeper sound at the end of the cook time like the GE Model #JES2051DNBB?

    Asked by Steven.

    • Answer It does not have that option.

      Answered by Aus22

  • QuestionWhat is the exact height of the door itself. I would like to see if it would fit inside my existing trim kit.

    Asked by CA.

    • Answer Hopefully this will save you from buying this microwave. It has a child-proof lock on it - so that you need to press a button on the side of the unit to open the door. It's the stupidest thing I've ever seen. I bought this to replace another unit that died but needed one with similar (large) capacity and was reasonably priced. Had I realized it had this ridiculous "safety" feature - I never would have bought it. It's a royal pain in the ...

      Answered by lisagmd

  • QuestionDoes the microwave fit and is compatible with the LG MK2030 Trim Kit. The microwave seems to be about the same size.

    Asked by KP.

    • Answer The LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090S is compatible with the LG Microwave Trim Kit, Model # MK2030NST...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow long is the power cord?

    Asked by mw.

    • Answer The The power cord for the LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER2090S is about 2~ 3 feet long...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the rough opening for trim kit MK2030NST?

    Asked by Robert.

    • Answer Hello there, Robert. Thank you for reaching out! We understand you're looking for the rough opening dimensions for the MK2030NST trim kit, which is compatible with the LG MSER2090S Countertop Microwave. Here are the rough opening dimensions for the trim kit MK2030NST: Cutout (W x H x D): 25 1/2" x 16 3/4" x 19 1/2" These dimensions will ensure the trim kit fits properly for installation. https://www.lg.com/us/appliances-accessories/lg-mk2030nst-microwave-trim-kit#pdp_specs If you have any further questions or need assistance with installation, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill they take my old microwave when delivering the new one

    Asked by Anonymous.

    • Answer Hello there. Thank you for your question about the LG 2.0 cu. ft. Countertop Microwave with Smart Inverter, model MSER2090S. For information regarding delivery and haul-away services for your old microwave, we recommend contacting Best Buy directly. You can find details about their services here: TV & Appliances Haul-away - https://www.bestbuy.com/site/recycling/tv-appliances-haul-away/pcmcat174900050009.c?id=pcmcat174900050009. If you have any questions about the microwave itself or need further assistance, feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat wattage is it

    Asked by Rnd2.

    • Answer 1200 watts and about 10 amps

      Answered by Aus22

  • QuestionWe have 18 1/2 inches of micro. shelf depth. How far back are the front legs set from the front of LG smart inv. 2.0 oven? The oven I have now has a front leg set back of 2 3/4 inch.

    Asked by Bojo.

    • Answer Hi there. Thank you for reaching out to us with your question. We understand that you have 18 1/2 inches of shelf depth and are wondering how far back the front legs are set on the LG MSER2090S Smart Inverter 2.0 microwave. The front legs of the LG MSER2090S are typically designed to be close to the front edge, but the exact setback can vary. For precise measurements, you might want to consult the user manual or the installation guide, which provides detailed specifications. Generally, the front legs are set back by a few inches to ensure stability and proper placement within the designated space. If you need more detailed assistance or have any specific concerns about installation, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help you with precise measurements or any other questions you might have. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there a compatible trim kit available for this microwave? If so what's the model number?

    Asked by Josh.

    • Answer Hey Josh! Great question. The model number for the trim kit we recommend for this unit is MK2030NBD. If you have any other questions, please feel free to reach out to us on social media @LGUSSupport, and we'll be happy to help! *Joseph

      Answered by LG Digital Customer Care