Questions & Answers
- Model:
- MSER2090D
- |
- SKU:
- 6577454
Q: QuestionHow to order trim kit for this 2.0 CU FT LG Microwave
Asked by Kandfoto.
- A:Answer The compatible LG Microwave Trim Kit, Model # MK2030BD, for the LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090D, can be ordered directly from its product detail page on the company site...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes Best Buy sell a stainless-steel frame this microwave?
Asked by Frame.
- A:Answer If what you are referring to as the "stainless steel frame" is the Microwave Trim Kit, the LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090S, is compatible with the LG Microwave Trim Kit, Model # MK2030NST, which is available at Best Buy, but is currently only showing as an 'Open Box' item, and is currently unavailable from Best Buy...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this microwave cook similarly to a convention oven? Or just use to heat?
Asked by Anonymous.
- A:Answer It cooks more than a conventional one.
Answered by JacobI
Q: QuestionDoes this model have a lighted keypad
Asked by Anonymous.
- A:Answer The LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel Model # MSER2090S does not have a backlit keypad...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes the number panel light up?
Asked by Kings.
- A:Answer Hi there. We understand your inquiry regarding the display panel of this 2.0 cu. ft. microwave. The digital clock and cooking timer light up, but the touch numbers themselves are not backlit. https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat are my options for a trim kit? I see there is one referenced on the page, but I cannot accept that a $599.00 Trim kit is the only option. That is more than twice the microwave's cost.
Asked by ThinkingOutLoud.
- A:Answer Hello there. Thank you for sharing your experience with us regarding your MSER2090D Microwave. We understand your inquiry about finding an alternative trim kit to integrate your unit into your cabinetry. We want to share that LG Electronics produces a specific, custom trim kit designed to fit the exact dimensions and venting requirements of the MSER2090D model to ensure a seamless, built-in appearance and proper operation. This officially recommended trim kit is generally the only option we provide for this unit. Since your inquiry is based on the price and availability from the authorized retailer, Best Buy, we recommend that you reach out to Best Buy directly. They can provide you with the most current information regarding pricing, alternative options (if available through their supply chain), and any potential bundle deals for the trim kit. https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-black-stainless-steel/J7G56583QH If you have any further questions about the microwave's features or operation, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionThis microwave replaces an old Whirlpool countertop located in the island. It’s supposed to sit on top of metal rails (holes for 4 legs. I need to find the replacement rails (they slide out) see picture. Thanks.
Asked by Help011.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the installation of your MSER2090S. To answer your question, this unit is classified as a Countertop Microwave and does not come with, nor do we separately manufacture, the slide-out replacement rails you are describing. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionJust bought this new microwave. New one's plug angle seems odd. Is this normal? Can't find manual info on power chord. Thanks.
Asked by Victor.
- A:Answer I bought this microwave, and the plug is normal. Yours sounds faulty/damaged.
Answered by LMBrock
Q: QuestionWhat is a Smart Inverter on Microwave?
Asked by Anonymous.
- A:Answer The LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090S, and LG Smart Inverter microwave ovens, are modern kitchen appliances that utilize advanced inverter technology to provide even heating and precise cooking. They feature smart sensor cooking, which automatically adjusts cooking time and power based on humidity and moisture levels, ensuring optimal results. Additionally, they offers energy-efficient operation and a user-friendly interfaces with SmoothTouch® Glass Controls for easy operation, and overall, they enhance cooking convenience and efficiency...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan this model MSER2090S be used as Built-in based on its vent system design? I have cabinet opening of 27" Width x 20" height x 24" depth.
Asked by RajC.
- A:Answer The LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090S, can be installed in a cabinet using the compatible LG Microwave Trim Kit, Model # MK2030NST, which is designed to fit the microwave model and provide a seamless look when installed in a cabinet, and ensures proper ventilation and prevents overheating, which is crucial for safe operation. The exterior W x H x D dimensions of the trim kit are 29 23/32" x 19 1/16" x 1 3/32", the W x H x D dimensions for its cavity are 24 39/64" x 12 61/64" x 1 3/32", and the W x H x D cutout dimensions are 25 1/2" x 16 3/4" x 19 1/2"...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan the turntable be removed for larger dishes that won't rotate?
Asked by BenM.
- A:Answer Yes
Answered by Ericinnewton
Q: QuestionWhat are the interior dimentions of this model of microwave
Asked by V.
- A:Answer Hi there. We understand your inquiry regarding the LG 2.0 Cu. Ft. Countertop Microwave. The interior dimensions for this model are approximately 16.6" x 11.2" x 18.1" (W x H x D). https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI have a current bracket that I would like to keep in to use - how far apart are the feet/holes on the bottom. My current one sits on the bracket at 18".
Asked by Moe.
- A:Answer We thought we could use the bracket we had but could not. Nothing is standard. Pretty sure feet and holes will not match. Highly recommend you buy their trim kit which is expensive and a bit complicated but well worth it.
Answered by TexasDave
Q: QuestionWhy did my LG 2.0 cu.ft. Countertop microwave with sensor cooking and smart inverter stop heating up?
Asked by Anonymous.
- A:Answer The main component involved with microwave heating is called the magnetron (I used to work on microwaves many years ago). Mine stopped heating after 10+ years, so my first suspicion is the magnetron. A replacement magnetron is over $125. I had already replaced the control panel a few years ago, and the door switch was getting janky, so the math led me to just gettting a a whole new microwave.
Answered by Jeff
Q: QuestionWhat is the interior made out of? Is it free of toxic materials?
Asked by Sandy.
- A:Answer I'm sure there's something toxic. They pack it with Styrofoam and it has that manufacturing smell stuck on the inside the first few times you use it. But aside from that, using microwaves in general to heat food rapidly is toxic in itself.
Answered by JA4ML
Q: QuestionIs there a 27" wide (as opposed to 30" wide) trim kit for this microwave model?
Asked by Jack.
- A:Answer It would be best to direct this question to LG, then maybe a retailer, like Best Buy...
Answered by Anonymous
Q: QuestionWe need to replace the microwave dish inside this model. What’s the exact dimension/ circumference?
Asked by Me.
- A:Answer The size for microwave oven turntables are given as a diameter and the diameter for the turntable for this LG 2.0 cu. Ft. NeoChef™ Countertop Microwave with Smart Inverter and Sensor Cooking, Model # MSER2090S has a width of 16". If you want the circumference of the turntable, since you now know the diameter, you can use the formula C=πd to calculate the circumference which will be 50.266"...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionHow do i set the clock on this microwave? Thanks
Asked by ShoppingSister123.
- A:Answer As per the 'Setting the Clock' instructions on page 11 in your owner's manual for the LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel, Model # MSER2090S: Setting the Clock When the oven is plugged in for the first time or when power resumes after a power interruption, the clock defaults to the 12-hour clock mode and 12H appears in the display. You can set the time of day or switch to the 24-hour clock mode. 1 Press START/Enter to confirm the 12H clock display. • To switch between the 12-hour and 24-hour clock modes, press Timer/Clock. 2 Press the number keys to set the desired hour and minutes, and press START/Enter. NOTE • To reset the clock, unplug and reconnect the power cord. Or press and hold Timer/Clock until 12H appears in the display (approximately 3 seconds). • To keep the time of day from appearing in the display, press STOP/Clear after plugging in the oven. • When the oven is not in use, the display turns off to save energy, unless the time of day is set to show in the display...^Ivan.
Answered by LG Digital Customer Care

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